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Windows 7: BSOD 0x9F upon shutting down or restarting

11 Jan 2014   #1
mattm

Windows 7 Ultimate 64-bit
 
 
BSOD 0x9F upon shutting down or restarting

Most times when I try to shoot down or reboot, my displays BSOD error 0x9F Driver_Power_State_Failure. Please help.


My System SpecsSystem Spec
.
11 Jan 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

WinDBG has issues with a few drivers.

Code:
fffff800`00b9c608  fffff880`0f508facUnable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x102fac
Code:
Name	NVIDIA GeForce GT 440
PNP Device ID	PCI\VEN_10DE&DEV_0DC0&SUBSYS_23121462&REV_A1\4&4C7109B&0&0018
Adapter Type	GeForce GT 440, NVIDIA compatible
Adapter Description	NVIDIA GeForce GT 440
Adapter RAM	(1,073,741,824) bytes
Installed Drivers	nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version	8.17.12.9628
Please check for updated video card driver:
Drivers | GeForce

Code:
fffff800`00b9c638  fffff880`04e6f51cUnable to load image HCW723x.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for HCW723x.sys
*** ERROR: Module load completed but symbols could not be loaded for HCW723x.sys
 HCW723x+0x3f51c
Please see if an updated driver is available for your TV card:
Hauppauge Computer Works Support Product Selector

Code:
fffff800`00b9c708  fffff880`0497853aUnable to load image bdfndisf6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bdfndisf6.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfndisf6.sys
 bdfndisf6+0xa53a
Uninstall BitDefender and replace with MSE for the purposes of establishing a stable system

Code:
fffff800`00b9ca58  fffff880`030017ca*** WARNING: Unable to verify timestamp for e1y62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1y62x64.sys
 e1y62x64+0x17ca
Check for an updated ethernet card driver:
https://downloadcenter.intel.com/Default.aspx
My System SpecsSystem Spec
11 Jan 2014   #3
mattm

Windows 7 Ultimate 64-bit
 
 

I cannot find an updated driver for my Hauppauge HVR-1260 TV card. I do not use this card. Should I remove card and delete driver? I have downloaded MSE, and am running scan. I have not removed BitDefender, but will shortly. Thanks
My System SpecsSystem Spec
.

11 Jan 2014   #4
mattm

Windows 7 Ultimate 64-bit
 
 

I also noticed that my hard drive lights are staying on almost all the time.
My System SpecsSystem Spec
13 Jan 2014   #5
mattm

Windows 7 Ultimate 64-bit
 
 

I have updated all the drivers. I did remove BitDefender because system no longer blue screens. Thank you for your help. I assumed the drivers were updated automatically.
My System SpecsSystem Spec
14 Jan 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 



For Hauppage, uninstall the drivers/application first, then remove the device.
My System SpecsSystem Spec
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 BSOD 0x9F upon shutting down or restarting




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