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Windows 7: Random BSODs: Usually error 0X0000001E, distorted screen + audio

21 Jan 2014   #11
redlock

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by Golden View Post
Uninstall the current ATI video card drivers, then perform the steps in this tutorial:
Drivers - Clean Left over Files after Uninstalling

Now download and install the latest ATI video card drivers from this location:
Support & Drivers
A little odd since this was after I reinstalled Windows and grabbed the latest driver from the AMD site, but oh well.

I had another crash (attached) shortly before I uninstalled the video driver and DDU'd it, but now I'm running with the new driver and no crashes yet.


My System SpecsSystem Spec
.
26 Jan 2014   #12
redlock

Windows 7 Home Premium
 
 

Five days without a crash! And then...

So close to thinking it was over. System Service Exception, BSV points to win32k.sys again.
My System SpecsSystem Spec
02 Feb 2014   #13
redlock

Windows 7 Home Premium
 
 

Two more dumps from today is case anyone's still reading this thread.
My System SpecsSystem Spec
.

03 Feb 2014   #14
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Have you got driver verifier turned on?

Code:
fffff880`09ef1518  fffff880`03f612dcUnable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x942dc
Which version of the display driver is currently installed? Please upload your msinfo32.nfo file here please.
My System SpecsSystem Spec
03 Feb 2014   #15
redlock

Windows 7 Home Premium
 
 

I'm fairly sure I have driver verifier turned on.

I'm not sure where to find msinfo32.nfo, but I found the msinfo executable. I've attached a shot of the gfx page.
My System SpecsSystem Spec
04 Feb 2014   #16
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Run the .bat file again and upload zip again please.
My System SpecsSystem Spec
04 Feb 2014   #17
redlock

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by Golden View Post
Run the .bat file again and upload zip again please.
By batch you mean driver verifier, right? And I'm supposed to check Verify on all non-Microsoft drivers, and then Finish?
My System SpecsSystem Spec
05 Feb 2014   #18
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

1. Download this .BAT file to your desktop
download
2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
06 Feb 2014   #19
redlock

Windows 7 Home Premium
 
 

Done and done!
My System SpecsSystem Spec
06 Feb 2014   #20
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
Host Name:                 JAKE-PC
OS Name:                   Microsoft Windows 7 Home Premium 
OS Version:                6.1.7600 N/A Build 7600
Update Windows 7 completely.

If you get a BSOD after Windows has been updated, re-run the .bat file and upload the zip file again please.
My System SpecsSystem Spec
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 Random BSODs: Usually error 0X0000001E, distorted screen + audio




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