Windows 7 Ultimate 64bit Randomly Freezes without BSOD

Niv13 · 12 Jan 2014

Ever since I got my hardware upgrade and installed it with Windows 7 Ultimate 64bit, I have been plagued by this randomly freezing issue. This is completely driving me bonkers and I'm completely out of solutions right now. I've just reformatted the whole SSD only to be hit by the random freezes again right after I tried to install other softwares.

Is my BIOS somehow configured wrong? I've left everything at "default" setting and I don't even dare to OC. I really hope that my hardwares are not faulty. Can someone please help me out? I am very good at following instructions, but I haven't got a clue as to what I need to do right now. The motherboard came with a BIOS interface that I cannot make heads and tails of at all.

All the drivers installed are taken directly from the manufacture's website, should be the most recent version.
When the desktop freezes, I lose power and connectivity to all my USB connected devices.
I have to flip the mast power switch in the back of the case to force the computer to shut down. Holding on the power button does nothing.

Niv13 · 12 Jan 2014

I've just fresh installed Windows 7 and first BSOD after 2 freezes without BSOD. Should I be happy now that I actually have a BSOD code to work with? Here it is. I don't know what it means really, can someone decode the error and walk me through how to fix it?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800AE114E0
BCP2: FFFFF88004C8AD88
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011214-15303-01.dmp
C:\Users\Invictus\AppData\Local\Temp\WER-23836-0.sysdata.xml

I also looked into eventviewer and found a few more issues:

see attached file: https://drive.google.com/file/d/0Bzn...it?usp=sharing

Golden · 12 Jan 2014

More information is required.

1. Download this .BAT file to your desktop
2. Right-click and 'Run as Administrator'
3. Locate .ZIP file on desktop and upload here.

Download

Niv13 · 12 Jan 2014

o/ Thank you for the quick reply! Here is the file.

Golden · 12 Jan 2014

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800ae114e0, fffff88004c8ad88, 0, 2}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+bd88 )

Followup: MachineOwner
---------

Bugchecks 0x116's are usually a video-related problem....you could try updating the driver.

Code:

Product ID:                00426-OEM-8992662-00010

Code:

127.0.0.1 activation.acronis.com

Longer term, you need to clean install with a genuine Windows 7 - there are already signs it will cause you issues in the future, if its not already having some effect. Clean up the Acronis reference in your HOSTS file too