BSOD randomly occurs. Twice while gaming. Once, while not.


  1. Posts : 5
    Windows 7 Ultimate x64
       #1

    BSOD randomly occurs. Twice while gaming. Once, while not.


    I've had this PC for probably about a year now. I haven't run into any problems other than my faulty PSU, which I RMA'd and got a new one. So that's fixed. But last night, while playing Counter Strike: Global Offensive, my PC decided to reboot itself. When it booted back up, the windows thing telling me it had just recovered from a BSOD popped up. Then, it happened again, while I was idling in CSGO. Not ingame, just browsing the marketplace. Then a few hours later, around 1:30AM, I was browsing the internet, and it happened again. With nothing major opened. Just little things like Chrome, Foobar, trillian, xfire. No games. I've done a little research upon this problem just by looking up BCCode 116 and am assuming it's something to do with my GPU drivers. I just updated them to the latest so it's not that they're out of date...so I don't know what's going on. I've attached the rar file with all the info in it like the tutorial said. Help would be much appreciated.
    Last edited by ItsComa; 12 Jan 2014 at 23:07.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi ItsComa.

    It is a series of stop 0x116, which is a display/graphics issue; and it is happening irrespective or the display driver versions.

    For this reason, let us try to search for the reasons in the other places at first.

    Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    eXtreme Power Supply Calculator
    Also let us know the wattage of the PSU.

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    Let us know the results.
    ______________________________________________________________________________________
    Code:
    BugCheck 116, {fffffa800cf52110, fffff8800de990dc, ffffffffc000009a, 4}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+9a30dc )
    
    Followup: MachineOwner
    ---------------------------------------------------------------------------
    fffff880`0d4f6000 fffff880`0e13f000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Thu Dec 19 22:32:52 2013 (52B326BC)
        CheckSum:         00C19112
        ImageSize:        00C49000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Code:
    BugCheck 116, {fffffa800a4894e0, fffff8800fa702bc, ffffffffc000009a, 4}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+99b2bc )
    
    Followup: MachineOwner
    ------------------------------------------------------------------------------------------
    fffff880`0f0d5000 fffff880`0fd16000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Mon Nov 11 18:54:05 2013 (5280DA75)
        CheckSum:         00C10283
        ImageSize:        00C41000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #3

    No, I'm not overclocking and I have a 650W PSU, while that site you linked says I only need 387W for my rig. I think my temps might be the problem, though I don't really understand why they would all of the sudden be high and cause BSOD's...I'm going to test my temps with Speccy.

    EDIT: So I ran Furmark for a few minutes. Probably about 5 or 6 minutes. My GPU got to 84C and then kind of just stopped there. And also, I was only getting like 20FPS. Not really sure what that means, but I guess that confirms that my temps are the issue?

    Also, about publishing a Speccy snapshot....well, my "normal usage" I guess would be while I'm playing a game. So....you want me to play a game for a little while and then publish a Speccy snapshot while the game is running?

    EDIT: Oddly enough, it's 7:00PM and so far I've made it through the day without getting any BSOD. I've played League and Path of Exile without crashes. Still haven't tried CSGO though. I'm pretty sure it has to do with temperatures.
    Last edited by ItsComa; 13 Jan 2014 at 19:00.
      My Computer


 

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