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Windows 7: BSOD While watching video on Amazon.com error 0x0000003b

09 Feb 2014   #31
Arc

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We cannot blame the motherboard in a remote assistance, as we cannot test it.


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09 Feb 2014   #32
kmeck22

Windows 7 Pro 64 bit
 
 

So do you recommend I proceed with verifying drivers to see if there is something at fault?
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09 Feb 2014   #33
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Quote   Quote: Originally Posted by kmeck22 View Post
So do you recommend I proceed with verifying drivers to see if there is something at fault?
That would be a good idea.

Here is a good article that you may follow: Troubleshooting Steps for Windows 7
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16 Feb 2014   #34
kmeck22

Windows 7 Pro 64 bit
 
 

So I updated my Video and Network drivers and got another bluescreen again. Everything was running fine until I played Skyrim. I looked at blue screen view and it's the same two drivers that are always at fault... afd.sys and ntoskrnl.exe. Attached is the BSOD.
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16 Feb 2014   #35
kmeck22

Windows 7 Pro 64 bit
 
 

I ran driver verifier and restarted. Right after the windows logo would come up and then disappear at start up, the machine would blue screen. It did this consistently three times in a row. I stopped verifier after this to keep from damaging anything. The three BSODs are attached to this post. Thanks again for all your help!
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17 Feb 2014   #36
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17 Feb 2014   #37
kmeck22

Windows 7 Pro 64 bit
 
 

What? I have attached the dump files in the last two replies like I have been all the other times you have helped me. The last reply has 3 .dmp files in an .RAR. I thought that is all you needed?
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17 Feb 2014   #38
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Quote   Quote: Originally Posted by kmeck22 View Post
What? I have attached the dump files in the last two replies like I have been all the other times you have helped me. The last reply has 3 .dmp files in an .RAR. I thought that is all you needed?
Post it following the Blue Screen of Death (BSOD) Posting Instructions.
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17 Feb 2014   #39
kmeck22

Windows 7 Pro 64 bit
 
 

Okay, my apologies for the questions. I just never had to do that before. Attached is the .rar you need. The driver verifier BSOD events are dated 2/16/2014 and the time should be around 8:51-8:52pm. Let me know if you need anything else.
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17 Feb 2014   #40
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Those files was highly necessary to understand the situation.

Driver verifier caught MBfilt64.sys as failing, which is a component of tealtek audio driver. And, you are using the latest version of the realtek audio driver.

So it is most possible that Driver verifier caught something wrong here.

If you are using the ASUS Xonar Essence STX, try disabling Realtek audio, at least as a test.
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 BSOD While watching video on Amazon.com error 0x0000003b




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