BSOD While watching video on Amazon.com error 0x0000003b

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #51

    Have another chance before blaming the motherboard? As you said, there is all the possibilities. But let us have one more try?

    The crash dump indicates to Intel USB3.
    Code:
    BugCheck 7A, {fffff6fc400164c0, ffffffffc000000e, 40f68e860, fffff88002c98000}
    
    *** WARNING: Unable to verify timestamp for iusb3hub.sys
    *** ERROR: Module load completed but symbols could not be loaded for iusb3hub.sys
    Probably caused by : iusb3hub.sys ( iusb3hub+46ffc )
    
    Followup: MachineOwner
    ---------
    If there is any available update in MSI's site, you may install it.

    And, form your well written reply, one more thing came out which does not reflect in the crash dump at all. XBox 360 wireless receiver. Your installed version is:
    Code:
    fffff880`013ea000 fffff880`013fc100   xusb21     (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\xusb21.sys
        Image name: xusb21.sys
        Timestamp:        Fri Aug 14 03:40:17 2009 (4A848F49)
        CheckSum:         0001398B
        ImageSize:        00012100
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    See what is said by Driver Reference Table about this version:
    Driver Description: XBox USB wireless controller
    BSOD issues in Win7 with 2009 driver (found in mid-2012)
    Minimize this possibility by updating the driver from Software Downloads | Microsoft Hardware.

    If still all is the same, and the versatile BSODs continue to occur in the similar fashion, replace the motherboard.
      My Computer


  2. Posts : 82
    Windows 7 Pro 64 bit
    Thread Starter
       #52

    Thanks for getting back to me so quickly! Out of curiosity, What did the BSOD show from 2/25/2014?
      My Computer


  3. Posts : 82
    Windows 7 Pro 64 bit
    Thread Starter
       #53

    And as for updating both of the drivers suggested... They are both updated to the most current driver version. I cannot update them anymore :/.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #54

    kmeck22 said:
    Thanks for getting back to me so quickly! Out of curiosity, What did the BSOD show from 2/25/2014?
    Now you are seriously annoying me. I hope I quoted the results.
    kmeck22 said:
    And as for updating both of the drivers suggested... They are both updated to the most current driver version. I cannot update them anymore :/.
    I stop here.
    Last edited by Arc; 15 Jun 2014 at 08:20.
      My Computer


  5. Posts : 82
    Windows 7 Pro 64 bit
    Thread Starter
       #55

    First off, the xbox driver IS up to date. The driver I have is from 2009 and version 2.1.0.1349. The driver they are offering as the most up to date driver on Microsoft's website, is from 2009 and IS version 2.1.0.1349. So I don't see how I misunderstood you. Second off, I was just asking questions. The BSOD from 2/25/14 was something totally different than the BSOD from last night. I was just curious as to what you could determine from that one as well. People come to you for help. I was not badgering you or getting impatient with you. I tried to show my appreciation around every turn. You do not need to be like that. I appreciate your help thus far, and I will take it from here. I did not mean to be an annoyance. I will not turn to this site anymore.
      My Computer


 
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