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Windows 7: BSOD at random times or while trying to run 3Dmark

15 Jan 2014   #21
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply


My System SpecsSystem Spec
.
15 Jan 2014   #22
BlueTurtle

Microsoft Windows*7 Édition Intégrale 64 bits 7600 Multiprocessor
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {7ED9FF61-E9E8-4E0B-AA36-450C811FDFF8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7ED9FF61-E9E8-4E0B-AA36-450C811FDFF8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3292032675-4027620051-4145873558</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K53SD</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>K53SD.205</Version><SMBIOSVersion major="2" minor="6"/><Date>20120306000000.000000+000</Date></BIOS><HWID>C0013207018400FE</HWID><UserLCID>040C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>FLE(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Version du service de licences logicielles*: 6.1.7601.17514

Nom*: Windows(R) 7, Ultimate edition
Description : Windows Operating System - Windows(R) 7, OEM_SLP channel
ID d’activation*: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
ID d’application*: 55c92734-d682-4d71-983e-d6ec3f16059f
PID étendu*: 00426-00178-926-600006-02-1036-7600.0000-2932012
Identificateur d’installation*: 018164291642191316505565628891934465383435369816785183
URL du certificat du processeur : http://go.microsoft.com/fwlink/?LinkID=88338
URL du certificat de l’ordinateur : http://go.microsoft.com/fwlink/?LinkID=88339
URL de licence d’utilisation : http://go.microsoft.com/fwlink/?LinkID=88341
URL du certificat de clé de produit*: http://go.microsoft.com/fwlink/?LinkID=88340
Clé de produit partielle*: HYRR2
État de la licence*: avec licence
Nombre de réinitialisations de Windows restant*: 4
Heure approuvée*: 15/01/2014 23:52:56

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAIAAQABAAIAAAACAAAABQABAAEAonZmW3cWohcaOJ6eOMe8BdLqhsXcfjpInPWyzr6WLnM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC _ASUS_ Notebook
FACP _ASUS_ Notebook
DBGP _ASUS_ Notebook
HPET _ASUS_ Notebook
MCFG _ASUS_ Notebook
ECDT _ASUS_ Notebook
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
ASF! INTEL HCG
SLIC _ASUS_ Notebook
My System SpecsSystem Spec
15 Jan 2014   #23
BlueTurtle

Microsoft Windows*7 Édition Intégrale 64 bits 7600 Multiprocessor
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {7ED9FF61-E9E8-4E0B-AA36-450C811FDFF8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7ED9FF61-E9E8-4E0B-AA36-450C811FDFF8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3292032675-4027620051-4145873558</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K53SD</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>K53SD.205</Version><SMBIOSVersion major="2" minor="6"/><Date>20120306000000.000000+000</Date></BIOS><HWID>C0013207018400FE</HWID><UserLCID>040C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>FLE(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Version du service de licences logicielles*: 6.1.7601.17514

Nom*: Windows(R) 7, Ultimate edition
Description : Windows Operating System - Windows(R) 7, OEM_SLP channel
ID d’activation*: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
ID d’application*: 55c92734-d682-4d71-983e-d6ec3f16059f
PID étendu*: 00426-00178-926-600006-02-1036-7600.0000-2932012
Identificateur d’installation*: 018164291642191316505565628891934465383435369816785183
URL du certificat du processeur : http://go.microsoft.com/fwlink/?LinkID=88338
URL du certificat de l’ordinateur : http://go.microsoft.com/fwlink/?LinkID=88339
URL de licence d’utilisation : http://go.microsoft.com/fwlink/?LinkID=88341
URL du certificat de clé de produit*: http://go.microsoft.com/fwlink/?LinkID=88340
Clé de produit partielle*: HYRR2
État de la licence*: avec licence
Nombre de réinitialisations de Windows restant*: 4
Heure approuvée*: 15/01/2014 23:52:56

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAIAAQABAAIAAAACAAAABQABAAEAonZmW3cWohcaOJ6eOMe8BdLqhsXcfjpInPWyzr6WLnM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC _ASUS_ Notebook
FACP _ASUS_ Notebook
DBGP _ASUS_ Notebook
HPET _ASUS_ Notebook
MCFG _ASUS_ Notebook
ECDT _ASUS_ Notebook
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
ASF! INTEL HCG
SLIC _ASUS_ Notebook
My System SpecsSystem Spec
.

15 Jan 2014   #24
BlueTurtle

Microsoft Windows*7 Édition Intégrale 64 bits 7600 Multiprocessor
 
 

i have to say that each time i get BSOD it says nvlddmkm.sys is responsable
and when i try to close my laptop , it says service 0x0000142 didnt start and i have to force the stop
My System SpecsSystem Spec
16 Jan 2014   #25
BlueTurtle

Microsoft Windows*7 Édition Intégrale 64 bits 7600 Multiprocessor
 
 

well , looks like there is no hope
My System SpecsSystem Spec
16 Jan 2014   #26
BlueTurtle

Microsoft Windows*7 Édition Intégrale 64 bits 7600 Multiprocessor
 
 

should i just format it or what?
My System SpecsSystem Spec
16 Jan 2014   #27
BlueTurtle

Microsoft Windows*7 Édition Intégrale 64 bits 7600 Multiprocessor
 
 

since updating my windows , the fans in the laptop gone crazy , working with full speed ( lots of noise ) all the time , please someone help me , i m afraid that my hardware will melt down or something!!
My System SpecsSystem Spec
17 Jan 2014   #28
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please be patient - I've asked NoelDP to have a look.
My System SpecsSystem Spec
17 Jan 2014   #29
BlueTurtle

Microsoft Windows*7 Édition Intégrale 64 bits 7600 Multiprocessor
 
 

ok , thank you sir
My System SpecsSystem Spec
17 Jan 2014   #30
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The installation is definitely counterfeit
However, there's no sign that an Activation Exploit has been used - possibly because the system has never been validated. I suspect that validating would make it throw a fit.

Yes, you need to reformat and reinstall using genuine media and Key - either the proper manufacturer's Recovery media, or retail media using the Product Key from the COA sticker on the case.

You will only be able to install the same edition of the OS as is quoted on the COA sticker, unless you use a Full Retail (or OEM System Builder) license.
My System SpecsSystem Spec
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