Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD, Then random computer crashes when playing, freezes on startup.

18 Jan 2014   #11
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

That is the nuclear option. If you are sure you have done a true clean install of the 314 drivers that might be your final option.

You could try a manual clean install:
  • Go into Windows Explorer and in the C: drive find the nVidia or Program Files > ATI folder (inside will be Drivers > your driver version) and delete it (the whole folder).
  • Go into Start > Control Panel > Remove Programs and uninstall all programs for the video card. For nVidia, do PhysX and the Vision drivers first, then the main driver. The control panel will uninstall with the driver. For ATI, select “ATI Catalyst Install Manager” and click on “Change”, then “Uninstall All Components”.
  • Restart the computer > go immediately into Safe Mode
  • Run DriverSweeper to uninstall all video remnants Guru3D - Driver Sweeper . (install beforehand, of course)
  • Restart the computer.
  • When it reaches the desktop Windows will find new hardware and will install it's own WDDM1.1 driver. Let it. You will be asked to restart. Do it.
  • Once back on the desktop you can now install the nVidia/ATI driver package for your card.
But here's the thing: instead of immediately installing the nVidia driver, run it on that generic Windows driver for a while. Just to see if the nVidia driver is the problem.


My System SpecsSystem Spec
.
18 Jan 2014   #12
krisp018

English
 
 

Do you mean delete the "DisplayDriver" folder, or the actual version of the driver.

Inside the "DisplayDriver" there is 3 different driver versions
My System SpecsSystem Spec
19 Jan 2014   #13
krisp018

English
 
 

I also noticed that whenever my computer successfuly boots up, my mouse cursor is not in the middle of the screen.

Also, when my screen freezes and I have to hard boot the computer, it starts up, and shuts down like 1, or 2 or sometimes 3 times and this is even before anything comes up on the monitor. I can just hear it starting up, bam, silence, and starts up again automatically
My System SpecsSystem Spec
.

19 Jan 2014   #14
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Quote   Quote: Originally Posted by krisp018 View Post
Do you mean delete the "DisplayDriver" folder, or the actual version of the driver.

Inside the "DisplayDriver" there is 3 different driver versions
You delete the entire NVIDIA folder and everything in it.
Attachment 302293

A new folder will be created when you install the nVidia drivers.

When you perform a clean install from within the nVidia installer program this folder will be deleted also. The fact that you have different versions still there is curious. It could be that you never had a truly clean installation.
My System SpecsSystem Spec
19 Jan 2014   #15
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Quote   Quote: Originally Posted by krisp018 View Post
I also noticed that whenever my computer successfuly boots up, my mouse cursor is not in the middle of the screen.

Also, when my screen freezes and I have to hard boot the computer, it starts up, and shuts down like 1, or 2 or sometimes 3 times and this is even before anything comes up on the monitor. I can just hear it starting up, bam, silence, and starts up again automatically
It is important to know where in the startup process this happens.
The normal startup routine can be divided into 3 basic parts:
  • BIOS Boot: the part where the manufacturer logo and black screen writing takes place.
  • Starting Windows: Black screen with the coalescing squares
  • Welcome: Blue screen just before the desktop appears.
If this restart occurs immediately in the startup process, before you see any BIOS screens or the Windows screens then that indicates a hardware problem.

Playing with Windows or drivers will just be a waste of time if this is the case, because these do not engage until later in the process.
My System SpecsSystem Spec
19 Jan 2014   #16
krisp018

English
 
 

This happens before "BIOS BOOT"

it occurs immediately in the startup process before I see any screens.

Is it possible to identify the hardware problem?
My System SpecsSystem Spec
19 Jan 2014   #17
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Yes!
When we build a new system for ourselves, we sometimes run into a situation where after everything is assembled and the power is turned on the system does not boot. So this is how we would figure out which new component was causing the problem:

New System Failure Diagnostic

Basic diagnostic procedure is to uninstall the entire build and start over.


The Test (power off, power cord unplugged):
  • Disconnect everything externally connected except the mouse and keyboard (printers, USB devices, etc). If you are not using a wired mouse and keyboard see if you can borrow one. The wireless device is just another component you have to deal with.
  • Disconnect the power and data cables from all the drives inside the computer (Hard drives, DVD/CD drives, etc).
  • Remove all the cards installed in the expansion slots (PCI/PCI-e) including the video card. (Be careful handling them - use proper anti-static precautions - and place them on a non conductive surface while testing).
  • Remove all the RAM sticks (same rules as above).
Now connect the power cord and turn the PC on.
  • The motherboard should start beeping. You should get a beep code that tells you there is no memory. This is good, it means the processor is functioning and the motherboard is good so far.
  • Now add one stick of memory in Slot A1 and power on. More beeping: "no video card" beep code. This is good.
  • Then add the video card and connect it to the monitor. You should get no beeping and you should see the BIOS start screens, ending with the message that there is no boot device.
  • If you get no video then switch the one memory stick installed for another one and test.
  • If you do get video then start adding components back, one at a time, until the system fails to boot. The last component you added is then the problem component.

Your situation is the same so this would work for you also.
Are you comfortable working inside a computer case?
My System SpecsSystem Spec
19 Jan 2014   #18
krisp018

English
 
 

Seems complicated. I never really worked inside a computer case either.
But if thats the only option to fix the freezes, and BIOS Boot crashes than I guess I will have to do that

Most of it seems ok, but the ram/video card seems a little bit harder.
My System SpecsSystem Spec
19 Jan 2014   #19
krisp018

English
 
 

I will also capture a video of what happens when I turn on my computer, with the camera aimed at the monitor so that everything is clear.

Also, It seems weird that It only happens during boot, and sometimes 5 minutes after I logged in. However, after 2 or 3 boots when its normal my computer can run for 24hours
My System SpecsSystem Spec
19 Jan 2014   #20
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Could very well be a power supply problem, with symptoms like that.
Unfortunately, the PS is the base component - you can't test anything else without it. And testing a power supply is not really possible without some expensive equipment.

Sometimes you can borrow a supply to test with.
My System SpecsSystem Spec
Reply

 BSOD, Then random computer crashes when playing, freezes on startup.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random freezes/crashes with no BSOD or error message
First off my crashes are very random and I can sometimes go a month or 2 between crashes, but the crashes usually occur while refreshing or opening a page while browsing, my PC will freeze with my keyboard & mouse becoming unresponsive, a humming/buzzing sound also comes from my speakers, the...
General Discussion
BSOD while playing and on internet , freezes and sudden crashes
Hello everyone here lies the toughest case you might ever get ! I've been living with this error since 1 year. I gave my pc 3 times to specialists and I still have this dumb error which is making me hate my pc ! I have the legendary 0x124 error which guides to so many guides and multiple...
BSOD Help and Support
Laptop freezes, crashes, BSOD and reboots at random
Hello, This is my first post here in this forum. I have read the rules but I am not currently at my computer and will post my zip file when I am back. I have an ACER Aspire 8942G. My problem started around two weeks ago. I had to make a Skype call but my mozilla and skype started acting up...
BSOD Help and Support
BSOD 7E Crashes and Freezes while playing games(high gpu load)
Hi.İ started having BSODs and freezes about a month ago, İ thought i was related to the rams and i changed my rams to Kingston 8 gb but i didnt solve my problem.İt happens randomly and only sometimes it gives bsods. and the other times it just freezes with a buzzing noise.İt happens randomly and it...
BSOD Help and Support
Random Freezes, BSOD, other crashes
Hi, I built a desktop for myself in January of this year and I've had semi-random crashes a few times a week ever since. I updated all the system specs in the user pane, but basically it's Windows 7 Ultimate x64 installed on a SSD with another HDD for most of my data and stuff. The comp uses a...
BSOD Help and Support
Comp Crashes, Freezes, BSOD, except when Playing!
Windows 7 Ultimate 64bit - Included a CPU-Z report on zip. Asus P6T Inter Core i7 920 @ 2.67 12GB Ram DDR3 NVidia GeForce GTX 295 My computer is rebooting and freezing A LOT. Like every 30 minutes, sometimes more, sometimes.. I ran Memtest 4.0 for 10 hours overnight and received no errors....
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 22:12.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App