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Windows 7: Help with bsod,think It's a hardware failure

21 Jan 2014   #21
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

That would be great. Thanks a lot.


My System SpecsSystem Spec
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21 Jan 2014   #22
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Attachment 302665

The latest BSOD as per the zip is of 17th; and already checked in post #10.

If it does not BSOD, you dont need to upload any zip. Do it if only it BSODs.
My System SpecsSystem Spec
22 Jan 2014   #23
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Thanks Arc.
My System SpecsSystem Spec
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22 Jan 2014   #24
ercarlitosg

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Attachment 302665

The latest BSOD as per the zip is of 17th; and already checked in post #10.

If it does not BSOD, you dont need to upload any zip. Do it if only it BSODs.
Sorry I thought you havent analyzed it,yesterday gave me another bsod
My System SpecsSystem Spec
22 Jan 2014   #25
ercarlitosg

Windows 7 Professional x64
 
 

I couldn't find the last bsod??.It isn't the memory.dmp and the last in the mindump folder is what you said??
My System SpecsSystem Spec
22 Jan 2014   #26
ercarlitosg

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by essenbe View Post
That's great about the ram passing. As far as the dump files and diagnostic tool, I'll get someone who can read them to answer. I'm not smart enough to read the files. Tell me about your Furmark test. Did you see any artifacts? When you ran the test, the temps started rising, did you let it run long enough for the temps to level out? Typically, that's what cards do. The temps will rise to a point, them level out and stay about the same with only a little fluctuation. Did yours run long enough to do that? Your temps were real good for that test.
I started fumark with a gpu temperature of 39șC and stopped it a 68șC and 30 minutes.I haven't seen any artifacts (is a graphical anormaly no?,if this is the case,I haven't seen any artifact).

Quote   Quote: Originally Posted by essenbe View Post
Have you run all the Windows upgates? Look at the updates it wants to install, don't let it update the graphics card driver. But run all the rest of the updates.
Yes,my windows 7 is updated but It gave me one grpahics card driver update dated in October,so viewing what arc said to me I haven't updated it.

Quote   Quote: Originally Posted by essenbe View Post
When you get the BSOds, is there anything in particular you are doing? Are you, for example, running one particular program or app? Is there anything else unusual about your operating system happening as well as the BSODs?
I get it randomly,the last when I was starting IntelliJ Idea,others when running chrome or when I was in the desktop.

Quote   Quote: Originally Posted by essenbe View Post
If you would, would you please go into BIOS and look in the area rhat monitors your hardware like temps and voltages and please give me the reading of your +12V, +5V and +3.3V. I am unfamilar with the brand of power supply you have. Many of the cheaper models, don't put out what they claim to and most will put out less power with age as capacitors get older.
Here is what the hardware monitor says:



Quote   Quote: Originally Posted by essenbe View Post
If you have any thoughts of what the problem is, please let us know. You can see and hear what is going on. It's difficult for us because we can't. We have to depend on you to be our eyes and ears and let us know exactly what is happening.

Okay.As I said on the first post,the problem started when I connected an usb port upside down in the motherboard.

PD: here are photos from my computer and my graphics card:

My System SpecsSystem Spec
15 Feb 2014   #27
ercarlitosg

Windows 7 Professional x64
 
 

Hello to all.I haven't posted for three weeks because I haven't time to post.Three weeks ago I bought the Samsung 840 EVO SSD and installed Windows 8.1.Windows 8.1 gave me a lots of bsod and always with the nvidia driver,so I moved back to Windows 7 and installed nvidia driver 307.Now I hardly ever get a bsod,but now about one in three days.But now I don't know what is causing the bsod.Here I post it
My System SpecsSystem Spec
15 Feb 2014   #28
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

ercarlitosg, hopefully Arc or Golden will look at your SF Diagnostic tool. In the pictures you showed, I didn't see any fans. Fans are important to keep the components supplied with cooler fresh air and the wiring should not block your airflow. I noticed spaces for exhaust fans in the back of the case, but no fans installed. I also noted your graphics driver seems to be out of date if I read the Nvidia site correct. it appears you should be on driver version 332.21. If you don't mind, go to the Nvidia web site and see what the current WHQL driver is for your card.

Are you using the port where you plugged the USB in upside down? If I am understanding that correctly, I can't see how there was not some damage done. It would seem that it would have to damage the USB you plugged in or the port one. Try not using that port if you can. If you will download the correct driver for the graphics card, please let us tell you how to install it. We will try to give you the cleanest install we can.

I'm sure you'll enjoy the SSD. Good choice in SSDs also.
My System SpecsSystem Spec
15 Feb 2014   #29
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

I'll take a look at the dmp file tommorrow morning.
My System SpecsSystem Spec
15 Feb 2014   #30
ercarlitosg

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by essenbe View Post
ercarlitosg, hopefully Arc or Golden will look at your SF Diagnostic tool. In the pictures you showed, I didn't see any fans. Fans are important to keep the components supplied with cooler fresh air and the wiring should not block your airflow. I noticed spaces for exhaust fans in the back of the case, but no fans installed. I also noted your graphics driver seems to be out of date if I read the Nvidia site correct. it appears you should be on driver version 332.21. If you don't mind, go to the Nvidia web site and see what the current WHQL driver is for your card.

Are you using the port where you plugged the USB in upside down? If I am understanding that correctly, I can't see how there was not some damage done. It would seem that it would have to damage the USB you plugged in or the port one. Try not using that port if you can. If you will download the correct driver for the graphics card, please let us tell you how to install it. We will try to give you the cleanest install we can.

I'm sure you'll enjoy the SSD. Good choice in SSDs also.
Yes,the computer has got two fans,one in the front (near to the hdd bay,black rectangle in the photo) and another in the cover.

About the graphics card driver,Arc said to me to install the 314.22 instead of the latest nvidia driver.

The usb when the problem started I removed the usb from the motherboard but the bsods continues.

The SSD is magic,in crystal disk mark on a SATA II computer got 553MB/s of read when activated the rapid mode ,incredible!!
My System SpecsSystem Spec
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 Help with bsod,think It's a hardware failure




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