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Windows 7: Help with bsod,think It's a hardware failure

14 Jan 2014   #1
ercarlitosg

Windows 7 Professional x64
 
 
Help with bsod,think It's a hardware failure

Hello to all.I have got a problem with my computer.In november I cleaned it and I accidentally put an usb port in the mobo upside down,and since this my computer started to gave me lots of bsod.

Trying to fix this problem I have analyzed the crash dumps with windbg,and always said VISTA_DRIVER_FAULT.
I don't know what component is failing,but since the 1 of this month I have installed a linux distro,and sometimes freeze.Seeing to the syslog (Something like Event Viewer,for who doesn't know very well linux),I have seen that in every crash,the nouveau driver (nvidia open source driver for linux) is involved,so I think is the Graphics Card.I have seen some Nvidia drivers bsod in WinDbg.

Another thing to say is that chrome sometimes says "Something was wrong while displaying this page..." and also sometimes the screen goes black some seconds and say after "The Window Manager has unexceptedly closed"

Here are some minidumps,If you want I will upload the latest MEMORY.DMP,that is dated yesterday,but it occupy about 800MB

https://mega.co.nz/#!0UcXHTgQ!a3YIXx...1cELEF5sgWqKG4


My System SpecsSystem Spec
.
15 Jan 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi ercarlitosg.

In order to be certain about a hardware error, post it following the Blue Screen of Death (BSOD) Posting Instructions. Because we need to see some things about your storage environment, and the display environment.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .
The computer seems to be aged ... 4/5 years more or less. Having the latest available BIOS (v 1106) installed. So some restrictions in troubleshooting is already imposed there.

If you have a GPU below 700 series, Install the NVIDIA DRIVERS 314.22WHQL only.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Also, follow it: How to Uninstall WinDriver - Jungo Connectivity Ltd

Let us know the results, obviously following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
15 Jan 2014   #3
ercarlitosg

Windows 7 Professional x64
 
 

Thanks for your reply.My graphics card has an hdmi out port,do I need to install the HD audio driver?
My System SpecsSystem Spec
.

15 Jan 2014   #4
ercarlitosg

Windows 7 Professional x64
 
 

Speccy after two hours running.And the zip following the bsod guide
My System SpecsSystem Spec
16 Jan 2014   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

This one is exceptionally cold compared to the computers of same age. Seems that you do a regular maintenance.

No, you need not to install th eaudio driver.

Let us know how it is running after doing those. I guess some other new things will come up after these ones are minimized.
My System SpecsSystem Spec
16 Jan 2014   #6
ercarlitosg

Windows 7 Professional x64
 
 

I needed to change the thermal paste in june becaude the computer had 100C!!Seems that the bsod have dissapeared,later i will confirm it
My System SpecsSystem Spec
16 Jan 2014   #7
ercarlitosg

Windows 7 Professional x64
 
 

WOW,the bsods have dissapeared.Thanks.

It was the NVIDIA drivers,on Linux occurs the same with olds graphics cards,so this explain the random freezes on linux
My System SpecsSystem Spec
16 Jan 2014   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Let us know for any further issue
My System SpecsSystem Spec
17 Jan 2014   #9
ercarlitosg

Windows 7 Professional x64
 
 

Got two new bsod.Here I post the sf diagnostic tool and the bsods
My System SpecsSystem Spec
18 Jan 2014   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
fffff880`0318c258  fffff880`04b73414Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xbc414
Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.
My System SpecsSystem Spec
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 Help with bsod,think It's a hardware failure




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