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Windows 7: BSOD random stop : stop 0x0000007A

15 Jan 2014   #1
alex6ber

Windows 7 64 bit
 
 
BSOD random stop : stop 0x0000007A

I have bluescreen with that stop 0x0000007A (0x0000000000000020, 0xFFFFFFFFc000009D, 0xFFFFFFFFA8007CEF7C8, 0x0000000000000000)

It happens randomly after sometime half an hour one hour whatever i'm doing on my computer.
Do you have any solution to solve this problem.
Thanks

windows7 64 bit familial
Alexandre


My System SpecsSystem Spec
.
15 Jan 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi alex6ber.

In the zip, there is only one crash dump, and that is of 31/05/2012. I doubt that it will give any idea about the present situation.

Attachment 301767

Also, follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.
My System SpecsSystem Spec
15 Jan 2014   #3
alex6ber

Windows 7 64 bit
 
 

I did what you told but the file in minidump is still the same. I think the blue screen doesn't finish because i don't have the messsage contact your administartor at the end. But now the blue screen has changed it says :

A process or thread crucial to system operation has unexpexctedly exited or been terminated.
...
stop : 0x000000F4 ( 0x000000000000000000003, 0xFFFFFA800008647B30, 0xFFFFFA8008647E10, 0xFFFFF8000035D8B0 )

I have a ssd disque 64 go for the system and another disk of 2to for data.
Do you have any idea ?
My System SpecsSystem Spec
.

16 Jan 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

When it is a stop 0x7A followed by stop 0xF4, we dont need a crash dump; because it is certain that the failure is in the part of the storage environment.

Your C drive, based on the Crucial M4 CT064M4SSD2 2.5" 64GB SATA III MLC Internal SSD is running out of storage capacity.

ITEMVALUE
Lecteur C:
Capacité 59,53 Go (63 915 945 984 octets)
Espace libre 5,78 Go (6 202 896 384 octets)

Its too low to operate a system drive effectively. You need to salvage some storage space at once.
Disabling Hibernation will give you some space: Hibernate - Enable or Disable

Also make it sure that the SSD is running with the latest firmware, Firmware Update 070H dated 04/02/2013.
Crucial.com Product Downloads - Firmware Updates

Let us know the results.
My System SpecsSystem Spec
16 Jan 2014   #5
alex6ber

Windows 7 64 bit
 
 

Thanks I did what you told my disk is now updated and 12 go free. I didn't have a blue screen today so I think the problem is gone.
Thanks for answering quickly and efficiently !
My System SpecsSystem Spec
16 Jan 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Better you observe the situation for some more time. At least for a week. Let us know accordingly.
My System SpecsSystem Spec
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 BSOD random stop : stop 0x0000007A




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