Windows 7 BSOD

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  1.    #11

    Run the bat file as administrator, sorry I confused it with another program.
    It should still create a folder on the desktop after running the bat file.
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  2. Posts : 25
    Windows 7 Ultimate 64bit
    Thread Starter
       #12

    Tried running the .bat file as "Run as Administrator" nothing written into folder. Watched it do its thing and a lot of functions had access denied.
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  3. Posts : 17,322
    Win 10 Pro x64
       #13

    What .bat file?

    Both of these are .exe files,

    Blue Screen of Death (BSOD) Posting Instructions
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  4. Posts : 25
    Windows 7 Ultimate 64bit
    Thread Starter
       #14

    I know its a .exe file, but that creates a .bat file which, I was told to run and that program is just getting access denied if when ran as an administrator.
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  5. Posts : 17,322
    Win 10 Pro x64
       #15

    Claude71 said:
    I know its a .exe file, but that creates a .bat file which, I was told to run and that program is just getting access denied if when ran as an administrator.
    It shouldn't create a .bat file and you shouldn't need to run as admin, it auto-elevates itself.

    I don't know if Comodo is interfering with it, try disabling that just while you run the DM log collector.
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  6. Posts : 25
    Windows 7 Ultimate 64bit
    Thread Starter
       #16

    NICE ONE, Comodo Shouldn't be interfering but I finally able to get the logs needed. After disabling Comodo, running the dm log collector as administrator. :)
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  7. Posts : 17,322
    Win 10 Pro x64
       #17

    Well, one step forward. There are no dumps in your upload though.

    Are you running any cleaning programs? Stop if you are.

    For the time being uninstall Comodo as requested by The Doctor, use MSE for now.

    Microsoft Security Essentials - Microsoft Windows
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  8. Posts : 25
    Windows 7 Ultimate 64bit
    Thread Starter
       #18

    I will attach the latest one and then install MSE. Hope they help.
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  9.    #19

    You haven't included all the files, only the crash dumps.

    Can you go to the start menu and type in msinfo32
    then click file > save, save it onto your desktop then compress it in a .zip archive.
    Upload that folder.

    I believe we are looking at network issues.

    I can't verify the timestamp on the hola_net.sys driver which is indeed a network driver, that appears to be loaded with each crash dump.

    I need the msinfo32 file.
      My Computer


  10. Posts : 17,322
    Win 10 Pro x64
       #20

    It's in post #16 Doc, take it away. Sorry for jumping in here. :)
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