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Windows 7: BSOD playing Aion, error 0x50, 0x3b and 0x1a

17 Jan 2014   #1
Melot

Windows 7 Ultimate x64
 
 
BSOD playing Aion, error 0x50, 0x3b and 0x1a

Hi Win7 Forum!

My girlfriend has been having problems with her newly bought (previously used though) computer. She's gotten two BSOD while playing Aion. Both of them occurring after only a couple of minutes of gaming. Minidump also shows two other BSOD registered (first two) that she hasn't noticed.

I've uploaded the files from SF Debug Tool.
I'd be truly grateful if you guys could help me help her!


My System SpecsSystem Spec
.
17 Jan 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the Forum.

Please carry out the steps below:

AVG contributes to BSOD's.
Code:
Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
Quote:
Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.
Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Install all updates including service pack 1: Learn how to install Windows 7 Service Pack 1 (SP1)

Run Disk Check on your Hard Drive(s): Disk Check

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

Code:
AODDriver2.sys Thu Sep 12 09:36:40 2013 (523136C8)
AMD Overdrive; also in EasyTune6 for Gigabyte motherboard [br] Known BSOD issues in Win7
Driver Reference Table - AODDriver2.sys
Quote:
AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems.
Quote:
Please uninstall all AMD/ATI video stuff from Control Panel...Programs...Uninstall a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from http://ati.amd.com (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Uninstall". Reboot for changes to take affect.
Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.
If this does not provide stability. Test RAM.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.


Bugcheck Summary:
Code:
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Jan 17 02:37:47.429 2014 (UTC + 6:00)
System Uptime: 0 days 6:43:31.818
BugCheck 50, {fffff900c0cbb030, 0, fffff9600034cced, 0}
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d )
BUGCHECK_STR:  0x50
PROCESS_NAME:  dwm.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Jan 11 06:01:38.610 2014 (UTC + 6:00)
System Uptime: 0 days 10:04:20.374
BugCheck 3B, {c0000005, fffff96000154603, fffff880054e0070, 0}
Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  dwm.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Jan 10 08:48:48.448 2014 (UTC + 6:00)
System Uptime: 0 days 11:48:31.211
BugCheck 3B, {c0000005, fffff960001b4603, fffff88003b8d070, 0}
Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  dwm.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Jan  9 20:59:08.245 2014 (UTC + 6:00)
System Uptime: 0 days 0:05:42.009
BugCheck 1A, {41287, 18, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+42ba5 )
BUGCHECK_STR:  0x1a_41287
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
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 BSOD playing Aion, error 0x50, 0x3b and 0x1a




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