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Windows 7: BSOD soon after starting up, STOP 0x00000F4

18 Jan 2014   #1
elviratugusheva

Windows 7 Home Premium 64 bit
 
 
BSOD soon after starting up, STOP 0x00000F4

My Lenovo Y470 laptop has been experiencing BSODs with increasing frequency in the past month. It used to be once every 4 days or so at the start, now it's occurring almost every time i boot up. Though, if i manage to boot up smoothly and all is well within the first 10 minutes, it will not BSOD for the rest of my day's usage (7 hours or so).

Error in Blue Screen is STOP 0x00000F4.

Things i've noticed:
desktop screen will lock up and the taskbar will disappear, then sometimes
1) Microsoft Security Essentials pops up from the bottom right showing a red bar, indicating it has stopped real-time protection.
2) if it doesn't blue screen, pressing caps lock will make the light light up but nothing works. Ctrl + Alt + Del only makes the screen go black and come back on again. Have to hard reset.

Occasionally after BSOD reboot it will run CHKDSK which i let it and it completes itself smoothly.

Attached is the file generated from SF disgnostic tool.


My System SpecsSystem Spec
.
18 Jan 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi elviratugusheva.

A stop 0xF4, as far as I have seen, is caused by storage environment. That means:
  • A failing storage device (HDD/SSD).
  • Backdated SSD dirmware.
  • Unstable or backdated Storage controller driver.
  • Seating problem (SATA/Power/screw).
  • SATA port on the motherboard.
  • A storage filter of an Antivirus.
  • A virus.
Here we have some notion of a virus, as MSE is stopping working, and ...... for this:
Quote:
Event[32121]:
Log Name: System
Source: Schannel
Date: 2013-11-25T08:23:34.572
Event ID: 36882
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DAC-NB1201266
Description:
The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.
Also, some notion of a disc failure is there, too.
Quote:
Event[28922]:
Log Name: System
Source: Disk
Date: 2013-11-17T14:45:48.043
Event ID: 15
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DAC-NB1201266
Description:
The device, \Device\Harddisk0\DR0, is not ready for access yet.
But none of the BSODs we are obtaining in the zip are stop 0xF4.

One is BugCheck C000021A, WINLOGON_FATAL_ERROR that means The Winlogon process terminated unexpectedly. It happens due to any hardware change, or hardware/driver corruption.

The other one is BugCheck 116, VIDEO_TDR_FAILURE, caused by a very old display driver.
Code:
fffff880`04a93000 fffff880`04ae6000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Thu Oct 20 12:42:59 2011 (4E9FC9FB)
    CheckSum:         000534D8
    ImageSize:        00053000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My suggestion to you would be to test your HDDs with Seatools for DOS at first.
SeaTools for DOS and Windows - How to Use

If all is well, opt for a Clean Reinstall - Factory OEM Windows 7 as it will be easier than determining issues and failing components one by one (there may be a lot depending on the age of the device) and rectifying them.

If you have any further questions, feel free to ask.
My System SpecsSystem Spec
18 Jan 2014   #3
elviratugusheva

Windows 7 Home Premium 64 bit
 
 

Hi, thanks for your quick reply.

I ran the seagate tool and immediately my music jammed and all my programs slowly closed one by one. Is this normal? Now my screen is just wallpaper + rainmeter widgets with no taskbar. It also doesn't respond to me pressing ctrl alt del. It's just like what happens when my computer hangs without BSOD.


edit: before this I ran crystaldiskinfo which showed caution and a C5 and C6 error. This pertains to
Current Pending Sector Count: 8
Uncorrectable Sector Count: 8
My System SpecsSystem Spec
.

18 Jan 2014   #4
elviratugusheva

Windows 7 Home Premium 64 bit
 
 

Tried running seatools again. Computer hanged and BSODed when test started.
My System SpecsSystem Spec
18 Jan 2014   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Try Seatools for DOS .... booting into Seatools.

Is it the same there? "Uncorrectable Sector Count: 8"
My System SpecsSystem Spec
18 Jan 2014   #6
elviratugusheva

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Try Seatools for DOS .... booting into Seatools.

Is it the same there? "Uncorrectable Sector Count: 8"
How do i boot into seatools?
My System SpecsSystem Spec
18 Jan 2014   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by elviratugusheva View Post
Quote   Quote: Originally Posted by Arc View Post
Try Seatools for DOS .... booting into Seatools.

Is it the same there? "Uncorrectable Sector Count: 8"
How do i boot into seatools?
Read the option two: SeaTools for DOS and Windows - How to Use
My System SpecsSystem Spec
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