Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD with a variety of bug check ids at random times.

18 Jan 2014   #1
JD80

windows 7 32 bit
 
 
BSOD with a variety of bug check ids at random times.

I am helping a friend repair his laptop and have been getting a bunch of BSODs. The machine is an Acer Extensa 5620 that came with windows xp but hes had another person upgrade it to win7.

I thought initially it was mccaffee av but it keeps doing it. Specifically, I have been getting a lot of IRQL_NOT_LESS_OR_EQUAL, DRIVER_IRQL_NOT_LESS_OR_EQUAL, kERNEL_MODE_EXCEPTION_NOT_HANDLED, DRIVER VERIFIER DETECTED_VIOLATION, UNEXPECTED_KERNEL_MODE_TRAP, and more (as told through bluescreenviewer)

I have already done a memtest but am redoing it, ran a chkdsk, updated the drivers both through windows 7 and independently via the vendors websites. Device manager shows now errors or problems and declares every device and driver to be operating properly. Seems the errors are most common when accessing the web, but that could be coincidence.

I have been contemplating updating the BIOS, but that kinda freaks me out, as it not my machine and don't know that that will solve the problem. Please Please help.

I realize that I haven't posted the minidumps and will tomorrow as soon as the second memtest is done if need be.


My System SpecsSystem Spec
.
18 Jan 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Alright we'll be waiting for the files from the Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
19 Jan 2014   #3
JD80

windows 7 32 bit
 
 

Thanks man. Much appreciated. The report is uploaded now. It seems there are a couple of drivers according to whocrashed and bluescreenview, most notably directx graphics and the wireless drivers. Thing is, Windows shows its the best driver and both the intel and acer websites are telling me my drivers are up to date and there is nothing available. There is, however, a bios update, but as I mentioned, I want to make sure its necessary cause bios updates freak me out

Thanks for your help again...
My System SpecsSystem Spec
.

19 Jan 2014   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Taking a look now.
My System SpecsSystem Spec
19 Jan 2014   #5
JD80

windows 7 32 bit
 
 

Oh lord, thank you...
My System SpecsSystem Spec
19 Jan 2014   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Do you get BSOD's in safe mode? Start your computer in safe mode - Microsoft Windows Help

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

mdmxsdk.sys Tue Jun 20 03:26:59 2006 (449716A3)
Conexant Modem Diagnostic Interface x86 Driver
Driver Reference Table - mdmxsdk.sys

xaudio.sys Sat Aug 5 06:39:09 2006 (44D3E8AD)
Conexant modem audio driver
Driver Reference Table - xaudio.sys

HSX_CNXT.sys Thu Oct 19 00:08:01 2006 (45366D81)
SoftK56 Modem Driver by Conexant Systems
Driver Reference Table - HSX_CNXT.sys

HSXHWAZL.sys Thu Oct 19 00:08:11 2006 (45366D8B)
SoftK56 Modem Driver by Conexant Systems
Driver Reference Table - HSXHWAZL.sys

HSX_DPV.sys Thu Oct 19 00:09:22 2006 (45366DD2)
SoftK56 Modem Driver by Conexant Systems
Driver Reference Table - HSX_DPV.sys

tifm21.sys Wed May 2 14:51:27 2007 (4638510F)
Texas Instruments PCIxx21/PCIxx12 Integrated FlashMedia Controller
Driver Reference Table - tifm21.sys

netw5v32.sys Thu Mar 26 22:10:37 2009 (49CBA8FD)
Intel Wireless WiFi Link Driver
Driver Reference Table - netw5v32.sys

b57nd60x.sys Sun Apr 26 17:15:34 2009 (49F44256)
Broadcom NetXtreme Gigabit Ethernet NDIS6.0 Driver
Driver Reference Table - b57nd60x.sys

igdkmd32.sys Thu Sep 24 01:18:09 2009 (4ABA7471)
Intel Graphics driver
Driver Reference Table - igdkmd32.sys

Quote:
Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper
Quote:
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL

Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
Code:
Built by: 7601.18247.x86fre.win7sp1_gdr.130828-1532
Debug session time: Sat Jan 18 21:48:32.226 2014 (UTC + 6:00)
System Uptime: 1 days 2:32:02.255
BugCheck A, {56485151, ff, 0, 8288dab9}
Probably caused by : ntkrpamp.exe ( nt!PpmQueryTime+3 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18247.x86fre.win7sp1_gdr.130828-1532
Debug session time: Fri Jan 17 04:09:22.512 2014 (UTC + 6:00)
System Uptime: 0 days 0:06:28.541
BugCheck A, {8e7c74cc, ff, 1, 828c8885}
Probably caused by : ntkrpamp.exe ( nt!PoIdle+5bb )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18247.x86fre.win7sp1_gdr.130828-1532
Debug session time: Thu Jan 16 16:15:45.886 2014 (UTC + 6:00)
System Uptime: 0 days 0:15:05.915
BugCheck A, {7f7c74cc, ff, 1, 828c3885}
Probably caused by : ntkrpamp.exe ( nt!PoIdle+5bb )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18247.x86fre.win7sp1_gdr.130828-1532
Debug session time: Thu Jan 16 00:31:04.630 2014 (UTC + 6:00)
System Uptime: 0 days 0:35:48.659
BugCheck A, {1a54, ff, 0, 828cb2dc}
Probably caused by : ntkrpamp.exe ( nt!KiIdleLoop+1c )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18247.x86fre.win7sp1_gdr.130828-1532
Debug session time: Tue Jan 14 19:23:08.514 2014 (UTC + 6:00)
System Uptime: 0 days 0:05:54.543
BugCheck A, {8268a654, ff, 0, 828952dc}
Probably caused by : ntkrpamp.exe ( nt!KiIdleLoop+1c )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18247.x86fre.win7sp1_gdr.130828-1532
Debug session time: Tue Jan 14 08:24:18.605 2014 (UTC + 6:00)
System Uptime: 0 days 0:14:24.634
BugCheck A, {819700cc, ff, 1, 828c1885}
Probably caused by : ntkrpamp.exe ( nt!PoIdle+5bb )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18247.x86fre.win7sp1_gdr.130828-1532
Debug session time: Sun Jan 12 21:42:23.012 2014 (UTC + 6:00)
System Uptime: 0 days 0:38:50.040
BugCheck 1000008E, {c0000005, 82b5b79a, 8c3b99d8, 0}
Probably caused by : ntkrpamp.exe ( nt!IopCheckDeviceType+17 )
BUGCHECK_STR:  0x8E
PROCESS_NAME:  wininit.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18247.x86fre.win7sp1_gdr.130828-1532
Debug session time: Fri Jan 10 20:47:59.171 2014 (UTC + 6:00)
System Uptime: 0 days 0:13:38.200
BugCheck A, {17e5cda5, ff, 0, 82891899}
Probably caused by : ntkrpamp.exe ( nt!PoIdle+5cf )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test: http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html


Run Disk Check on your Hard Drive(s): Disk Check

Keep us posted.
My System SpecsSystem Spec
25 Jan 2014   #7
JD80

windows 7 32 bit
 
 

*SOLUTION*

I had a acer extensa 3620 giving random blue screens stating IRQL errors for the most part. This machine had come with XP but was updated to Windows 7. I updated all the drivers, ran memtests, hard drive tests and virus scans but in the end I went to the Acer website, went to support, entered my serial number, downloaded the Bios, ran the EXE file as administrator and rebooted. Immediately following several updates became available, one of which was what I suspected of being the culprit; The card reader. I have yet to encounter another bluescreen and feel this issue has been solved.
My System SpecsSystem Spec
Reply

 BSOD with a variety of bug check ids at random times.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD at random times, at least 3 times per week. Win 7 64 Ultimate
This is my custom build computer of 4 - 5 years. The past year or so i keep getting random BSOD. There are times right after i do a windows update, the very next day my computer will crash. I am running the latest nvidia drivers, and also run windows update. Some times the error says Memory...
BSOD Help and Support
Random BSOD problems in the past 2 days. Random errors at random times
Three days ago my water cooling failed (got up to 77C while gaming is when I noticed the problem as my CPU should not go over 62C). I decided to install an aftermarket heatsink instead of a new water cooling system ,and add a few more fans just to make sure my whole motherboard was getting plenty...
BSOD Help and Support
BSOD at random times with Bug Check Strings
Hello to all forum members. I had BSODs for some time, not many so I thought it just happens and there is no need to worry. But in the last period of time I got concerned about them so here I am asking for your help. Firstly I tried to manage myself this problem so I looked into minidump with...
BSOD Help and Support
BSoD at random times and pink graphics at times,
Hello, New member here and thanks in advance for looking. I have a home built w7 Home Premium box we use almost exclusively for Windows Media Center. I started getting bsod's about a month ago and before that got distorted *pinkish* video on restart or bootup at times. Tried using...
BSOD Help and Support
BSOD at random times, 2 times/day in the last 4 days
Hi, I have started getting BSODs twice a day at random moments on my computer in the last 4 days. I've tried to figure out the reason for the BSODs but I'm not sure. I often get the * Hardware failure * bsod. Now I know these can be caused by a number of things, so that is why I included with...
BSOD Help and Support
BSOD at random times, other times just lock up
I have been getting BSOD's for the last week or so. I can't read the entire screen in time when it happens but I do catch something about a hardware issue. This has happened several times while playing video games, but others when surfing the web, or just doing some typing. I've checked all of...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 12:54.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App