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Windows 7: Windows 7 Blue screen?

18 Jan 2014   #1
revotuner

Windows 7 Ultimate 64 Bit
 
 
Windows 7 Blue screen?

I am having a blue screen about every 2 months for the exact same things. Can anyone help me resolve this issue or lead me in the right direction.
The info given to me is this:
Problem shut down unexpectedly
Files that help describe the problem:
102613.7425-01.dmp
sysdata.xml
WERInternalMetadata.xml
Warning: If a virus or other security threat causes the problem, opening a copy of the files could harm your computer.

Problem: Video hardware error
Files that help describe the problem
WD-20131105-1739.dmp
WD-20131026-1421.dmp
WD-20131217-1337.dmp
WD-20131111-1446.dmp
WD-20131109-1950.dmp
WD-20131115-1629.dmp
sysdata.xml
WERInternalMetadata.xml
Warning: If a virus or other security threat causes the problem, opening a copy of the files could harm your computer.


Thank you s much for your help.


My System SpecsSystem Spec
.
18 Jan 2014   #2
Brink

64-bit Windows 10 Pro
 
 

Hello revotuner, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.
My System SpecsSystem Spec
18 Jan 2014   #3
revotuner

Windows 7 Ultimate 64 Bit
 
 

I was not able to run most of the diagnostic tools you have given me. It said cannot find the file.
What I was able to get was this:
My System SpecsSystem Spec
.

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 Windows 7 Blue screen?




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