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Windows 7: Random BSOD at increasing intervals, seems network related.


19 Jan 2014   #1

Windows 7 Ultimate x64
 
 
Random BSOD at increasing intervals, seems network related.

I've been getting these BSODs for the past 3 months or so, and they're becoming more frequent. Used to be once every few weeks, now it's every few days.

I've tried to troubleshoot it as much as possible on my own, without much luck.

Almost all the BSODs seem to point at l1c60x64.sys, which is my network adapter driver. I've tried updating, uninstalling, reinstalling, and reverting back to the original drivers that came with the mobo. Problem persists.
Current drivers are the original ones, since those are the last ones I tried.

Seems it usually happens after I have uTorrent running for a while, could be half a day, could be 2-3 days. I'm pretty sure there were a few cases where it wasn't running, so it might just be related to heavy traffic, which uTorrent generates.

I'm pretty sure my warranty is over, but I'm checking that with the shop right now. Trying my luck here to see if there's anything else that might point to it being a software issue after all.

Those last few dumps (that mention an nVidia driver) are from today, I tried turning on Driver Verifier and kept crashing on boot. So I'm not sure if those have anything to do with this, or if that's just the Verifier overloading everything. Turned it off and decided it would be better to use it under proper guidance

Thanks in advance,

Guy




Attached Files
File Type: zip SF_19-01-2014.zip (1.61 MB, 1 views)
My System SpecsSystem Spec
.

19 Jan 2014   #2

Windows 7 Home Premium x64
 
 

Hello and welcome to SF Guy .

As you pointed out the issue appears to be originating l1c60x64.sys, the issue I have with it
is that it is a Vista driver and not a Windows 7 driver, you should be using L1C62x64.sys.
Random BSOD at increasing intervals, seems network related.-istadriversatheros.jpg
  • Navigate to Gigabyte's webpage for your motheboard. - Z77X-UD3H
  • Random BSOD at increasing intervals, seems network related.-downloadgaatheros.png
Once the file has downloaded right click and extract it using Winrar.
  • Random BSOD at increasing intervals, seems network related.-rightclickextract.jpg
Install the driver using the device manager.


I can also see you're using a VPN solution, is that absolutely necessary?
As for DV faulting on the nVidia drivers, the latest batch of drivers from nVidia are not recommended
unless necessary, luckily for you, your card is not a part of the 7xx series of cards so you can
roll back to a known stable release.


Please follow this detailed quote and roll-back the driver to a known stable release.

Quote   Quote: Originally Posted by Arc View Post
Install the 314.22 WHQL only.

  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Let us know the results.


My System SpecsSystem Spec
19 Jan 2014   #3

Windows 7 Ultimate x64
 
 

Er, my bad, looks like the original drivers I installed yesterday from the CD were Vista ones. But all the BSODs before it were with Windows 7 drivers from the Gigabyte website, and pointed to L1C62x64.sys as you can see in the other dumps.

I'll update back to the latest drivers, but other than showing that this is happening with vista drivers as well as Windows 7 drivers, I don't think this had any impact.

As for the VPN, I've used both TunnelBear and Hotspot Shield, but removed them. What leftovers are you seeing?

And regarding the nVidia drivers - the ones you've linked to are almost a year old, are those really the latest stable ones?
My System SpecsSystem Spec
.


19 Jan 2014   #4

Windows 7 Ultimate x64
 
 

Well, for the sake of further testings, I've reverted to the specified nVidia drivers.

I'll upload an updated dump once the next BSOD comes up, but there should already be several of them in the batch I've uploaded, using various Windows 7 driver versions. Like any of the ones from December to early January.
My System SpecsSystem Spec
20 Jan 2014   #5

Windows 7 Ultimate x64
 
 

And I just got another one.


Attached Files
File Type: zip SF_21-01-2014.zip (1.68 MB, 0 views)
My System SpecsSystem Spec
21 Jan 2014   #6

Windows 7 Ultimate x64
 
 

And another one.

I've also tried running a memtest86+ check, let it run for 9 passes, no errors. So we can probably rule out any RAM issues.


Attached Files
File Type: zip SF_22-01-2014.zip (1.62 MB, 1 views)
My System SpecsSystem Spec
23 Jan 2014   #7

Windows 7 Home Premium x64
 
 

Hi Guy, sorry for my short absence.

The last dumps do seem to be caused by the same L1C62x64.sys.
Thank you for following the advice as to changing the nVidia driver ,
now it shouldn't bugcheck on boot due to it and will possibly help us uncovering a software issue
rather than a hardware one as it seems to be at the moment.
Can you think about a software that might be causing this? anything just put it out there
you don't know what might spark. Are you doing any kind of streaming of some sort?

Quote   Quote: Originally Posted by Arc View Post
information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Please enable driver verifier following this TUTORIAL | But using the settings listed below:
Quote:

  1. Go to Start and type in "verifier" (without the quotes) and press Enter
  2. Select "Create custom settings (for code developers)" and click "Next"
  3. Select "Select individual settings from a full list" and click "Next"
  4. Select everything EXCEPT FOR "Low Resource Simulation", "Force Pending I/O Requests", "IRP Logging" and click "Next"
  5. Select "Select driver names from a list" and click "Next"
  6. Then select all drivers NOT provided by Microsoft, Unknown, or Macrovision and click "Next"
  7. Select "Finish" on the next page.
My System SpecsSystem Spec
24 Jan 2014   #8

Windows 7 Ultimate x64
 
 

While doing some testing on my own, I switched to the proper drivers that came with the mobo - 2.0.4.4.
I did that right after the last BSOD. It's been 2 days now, and no BSOD, even when I tried to generate a lot of uTorrent traffic.

I'll keep monitoring this, but so far this has been the longest I've went through without any BSODs while uTorrent was working. I will keep you updated in a few more days, or in case a BSOD does show up eventually.

If these drivers end up "fixing" the issue, is this really a fix? Should I still be worried that other versions of the driver are causing issues?
My System SpecsSystem Spec
24 Jan 2014   #9

Windows 7 Ultimate x64
 
 

As for software that might have been causing this, nothing comes to mind. I've removed the VPN stuff, and other than uTorrent, Firefox, and the Steam client, there was nothing else running that's network related. That I know of, at least.
My System SpecsSystem Spec
24 Jan 2014   #10

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by totoguy View Post
While doing some testing on my own, I switched to the proper drivers that came with the mobo - 2.0.4.4.
I did that right after the last BSOD. It's been 2 days now, and no BSOD, even when I tried to generate a lot of uTorrent traffic.

I'll keep monitoring this, but so far this has been the longest I've went through without any BSODs while uTorrent was working. I will keep you updated in a few more days, or in case a BSOD does show up eventually.

If these drivers end up "fixing" the issue, is this really a fix? Should I still be worried that other versions of the driver are causing issues?
Good work .
I don't intend to be a party pooper, just thorough, please check the minidump folder for any new
dumps that you might have missed.

Code:
C:\Windows\minidump
If new dump files are present in that folder copy them to the Desktop,
zip and upload in your next post.

Well this is kind of a tricky question if the older driver do eventually prove to be the solution
then I would consider it a fix, although if this is a hardware issue it may popup for no
apparent reason after a long while that it was seemingly OK,it may even be a specific temperature
the chip isn't happy operating under, or it has be heat-stroked in the past and now is running off spec'
in an unpredictable fashion.
My System SpecsSystem Spec
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 Random BSOD at increasing intervals, seems network related.




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