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Windows 7: Persisant BSOD BAD POOL HEADER 0x19 unable to boot to safe mode

19 Jan 2014   #1
jamz repairs

windows 7 home premium 64bit
 
 
Persisant BSOD BAD POOL HEADER 0x19 unable to boot to safe mode

hi hope someone can help me.

am looking at a friends samsung dp-u200 all-in-one touchscreen desktop pc.

It keeps getting BSod whilst trying to load the desktop. The same happens if i try to boot into safe mode.
I currently have the hdd linked up to my computer so i could access the bsod files using blue screen view and have enclosed a copy of one of the mini dump files.
Am stuck as to what to do because i have googled this but come up with lots of different info.
I would be grateful if someone could have a look and help me out please.


My System SpecsSystem Spec
.
20 Jan 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please post the files following: Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
20 Jan 2014   #3
jamz repairs

windows 7 home premium 64bit
 
 

yeah thats fine but does i grab the info from the hdd that i have connected via usd to sata cable on my computer?
My System SpecsSystem Spec
.

20 Jan 2014   #4
jamz repairs

windows 7 home premium 64bit
 
 

attached file
My System SpecsSystem Spec
20 Jan 2014   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

configure the system to collect small memory dumps: Dump Files - Configure Windows to Create on BSOD
My System SpecsSystem Spec
20 Jan 2014   #6
jamz repairs

windows 7 home premium 64bit
 
 

How do I configure the system when I have the hdd out of the machine because I am unable to get it to boot to the desktop so can't configure that machine?
My System SpecsSystem Spec
21 Jan 2014   #7
gregrocker

 

Work through the steps for Troubleshooting Windows 7 Failure to Start with the HD put back in the problem PC.

Start with the hardware tests in the forenote.
My System SpecsSystem Spec
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 Persisant BSOD BAD POOL HEADER 0x19 unable to boot to safe mode




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