How to solve this blue screen problem?


  1. Posts : 1
    Windows 7 Professional 32bit
       #1

    How to solve this blue screen problem?


    Hello! My laptop always freeze especially on start-up after I click something for example I want to open the browser then it'll start to freeze. I tried to open the task manager while it freeze, and finally the blue screen appear. Anyone can help? Below is the problem signature and etc.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 7a
    BCP1: C045B090
    BCP2: C0000185
    BCP3: 4126E860
    BCP4: 8B6124D1
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\012014-14398-01.dmp
    C:\Users\User\AppData\Local\Temp\WER-34121583-0.sysdata.xml
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2
      My Computer


 

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