BSOD Driver Power State Failure 0x0000009f (ntoskrnl.exe)


  1. Posts : 19
    Windows 7 Home Premium x64
       #1

    BSOD Driver Power State Failure 0x0000009f (ntoskrnl.exe)


    I've been experiencing this BSOD on and off for a while now, and after doing some research came across a forum post suggesting to do a memtest. I've only had time to run it for 3 passes and will try for the full 8 later in the week when I have more time.

    I thought I would start a thread to make sure there are no other underlying issues that could be the cause of the BSOD. Attached are the SF Files. Thanks! :)
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi MSB117.

    The dedicated GPU is totally out!!! Does a restart brings it back?

    Yes, a stop 0x9F can do it, based on sleep/hibernation settings and it is often seen for Optimus Technology/Switchable graphics. It is not the first instance.

    As the GPU is causing continuous issue over a time, I would suggest you to contract Dell/Alienware servicing center.
      My Computer


  3. Posts : 19
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Hi Arc, what do you mean by the GPU is out? The GPU was replaced in April 2013 because it burnt out! Do you think it is a similar problem?
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    See ..... it lists the onboard graphics only, the dedicated GPU is not listed at all!

    Attachment 302623
      My Computer


  5. Posts : 19
    Windows 7 Home Premium x64
    Thread Starter
       #5

    Hi Arc, this was the exact same problem I had last year which turned out to be the GFX Card shorting itself out! Although I restarted the computer a couple of times and I can access the nVidia GPU settings. I guess a call to Dell is in order!
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    I think one more thing. Stop using Nvidia optimus and the onboard graphics. Use the nvidia GPU only. Hope it will provide a better health to the GPU (though the reverse is said and believed).
      My Computer


  7. Posts : 19
    Windows 7 Home Premium x64
    Thread Starter
       #7

    How do I disable optimus?
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    First boot into the BIOS. Disable onboard GPU.

    Then do a Clean Reinstall - Factory OEM Windows 7 and dont do anything that is not stated there. While installing drivers, dont install any driver or component from nvidia other than teh display driver and the physx software.
      My Computer


 

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