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Windows 7: Help please..5 system exception errors in one week

21 Jan 2014   #1
Puff602RAF

Win7 64bit ultimate
 
 
Help please..5 system exception errors in one week

Hi, hopefully some one maybe able to assist me. I have had 5 system exception errors in the last 6 days, ranging from win32ksys, ntoskrnl and dxgmms1. I have tried everything to find out the root cause and am failing miserably. I have had no new hardware installed and no new drivers as far as I can tell.

Kev

I have attached a zip file with the 5 dump files attached...many thanks in advance.


My System SpecsSystem Spec
.
21 Jan 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
fffff880`06e90d78  fffff880`04245554Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x45554
We have seen a few similar instances with the latest version of the AMD display driver.
Try to uninstall it completely including the unnecessary leftovers and install the just previous one? There was no complain with that one at all.

Let us know the results. We have to decide our further steps depending on those, as a stop 0x3B may be involved with some other things too.
My System SpecsSystem Spec
22 Jan 2014   #3
Puff602RAF

Win7 64bit ultimate
 
 

Will do, many thanks for replying
My System SpecsSystem Spec
.

28 Jan 2014   #4
Puff602RAF

Win7 64bit ultimate
 
 

Ok, feedback time, unistalled the drivers a, cleaned out and re installed as requested, so far I have had only one crash and it was aan ntskrl error. Again, seems to be related to my sone alt tabbing out/ playing World of Warcraft. Will continue to monitor and report back.
My System SpecsSystem Spec
11 Feb 2014   #5
Puff602RAF

Win7 64bit ultimate
 
 

System is now stable for over two weeks, a clean out of the ATI drivers and fresh install again, plus remove old Saitek profiler software and adrivers seems to have done the trick. Many thanks for the help

Kev
My System SpecsSystem Spec
11 Feb 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news. Let us know for any further issue.
My System SpecsSystem Spec
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 Help please..5 system exception errors in one week




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