Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD at bootup and shutdown, Windows 7 Ultimate.

22 Jan 2014   #1
FuNkYBoY

Windows 7 Ultimate 64-bit (6.1 build 7600)
 
 
BSOD at bootup and shutdown, Windows 7 Ultimate.

Hi There,

Please refer to my attached file.

Several tests have shown that I only get this BSOD 99% of the time either shutting down or restarting the PC from the Windows 7 Ultimate environment.

During installation of new nVidia drivers, I had to use safe mode at different points and at no stage during restarting from safe mode did I experience the BSOD.

There are 2 dump files in the attached .rar

I believe there may be either a driver or software fault causing this BSOD issue but I do not fully understand how to read the files to find the cause of the problem.

Your timely help on this matter would be much appreciated.
Thankyou.


My System SpecsSystem Spec
.
24 Jan 2014   #2
FuNkYBoY

Windows 7 Ultimate 64-bit (6.1 build 7600)
 
 

Hi There,

Has anyone had a chance to have a look at this please?

Would be very much appreciated.
Thankyou
My System SpecsSystem Spec
24 Jan 2014   #3
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff80003f6f7ca, 0, 4e}

*** WARNING: Unable to verify timestamp for AppleCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AppleCharger.sys
Probably caused by : AppleCharger.sys ( AppleCharger+270c )

Followup: MachineOwner
---------
Trent,
Locate and unistall the Gigabyte utility called ONOFF - this utility is a well known source of BSOD at startup and shutdown.
Code:
Advanced SystemCare 7	"d:\program files (x86)\iobit\advanced systemcare 7\asctray.exe" /auto	Trent-PC\Trent	HKU\S-1-5-21-1000446411-3916831634-2046360870-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
I would also recommend uninstalling the above program...its a well know cause of troublesome installations.
My System SpecsSystem Spec
.

24 Jan 2014   #4
FuNkYBoY

Windows 7 Ultimate 64-bit (6.1 build 7600)
 
 

Hi Golden,

I have been using Advanced SystemCare for a couple of years now without a hitch. The Gigabyte ON/OFF was installed in early december, but the BSOD's have only really started within the past 10 days.

ADV version 7 though was installed on the 18/1/2014

I've removed the ON/OFF From Gigabyte and will do a restart to see how it goes. If it crashes again i'll post the new details for it.

Thanks
My System SpecsSystem Spec
24 Jan 2014   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

The choice is yours on Iobit...but I'll wager a beer it will cause you trouble at some point

WinDBG clearly identifies ONOFF (AppleCharger.sys)......it is highly likely Windows Updates that are later than the December install date of ONOFF are now clashing with ONOFF. Its a well know problem:
http://answers.microsoft.com/en-us/w...b-11809129db58
My System SpecsSystem Spec
24 Jan 2014   #6
FuNkYBoY

Windows 7 Ultimate 64-bit (6.1 build 7600)
 
 

Ok restarted without a glitch after uninstalling the On/Off. Will see how it goes tonight with a shutdown.
I'll keep my eye out for any issues with ADVC as mentioned. Thanks champ
My System SpecsSystem Spec
24 Jan 2014   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

My System SpecsSystem Spec
25 Jan 2014   #8
FuNkYBoY

Windows 7 Ultimate 64-bit (6.1 build 7600)
 
 

Fantastic. That worked like a charm, thanks for your help once again mate
My System SpecsSystem Spec
25 Jan 2014   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Pleasure
My System SpecsSystem Spec
Reply

 BSOD at bootup and shutdown, Windows 7 Ultimate.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random BSOD before bootup or after starting windows
http://i.imgur.com/EQJEote.jpg
BSOD Help and Support
Random shutdown with no BSOD Win 7 Ultimate 32 bit
I cant find a "crash and debugging" forum section? I keep ending up here? But i have no BSOD. Is this the best place to post this? If not pls move? We have 3 systems from 6/30/11 Windows 7 Ultimate 32 bit. DB65AL motherboard. Intel i5-2300 2.8GHz, 4GB RAM All ran flawlessly for about a...
BSOD Help and Support
BSOD On bootup after windows starts, after 3 BSODs it is fine.
Hi, I have a strange issue with my PC, I keep getting BSOD whenever I power my PC on. It BSOD's a few minutes after booting Windows or sometimes half way through loading with different error messages and usually repeats the same process about 3 times, after that all is fine. The PC will not crash...
BSOD Help and Support
Windows 7 x64 ultimate, shutdown problem
Hello. I recently upgraded my system with a a new OCZ SSD 120GB Vertex 2. I made a clean install of Windows 7 x64 ultimate edition and made all the Microsoft updates. The problem is that my system has a very slow shutdown around 1-3 minutes. I haven't experienced this problem before the upgrade,...
Performance & Maintenance
Windows 7 ultimate 64bit His not shutdown properly
Windows 7 ultimate 64 bit..THe problem is that my Laptop doesnt shut down properly..When i shut down the laptop screen shown only logoff . finally have to manually turn it off .This only happens like every other time.All drivers are up to date, all Windows Updates are done. System specs: emachines...
General Discussion
BSOD's at shutdown,win 7 ultimate x64
I thought i was done with this :cry: you guys helped me last time.These all started after a update from KIS 2010 9.0.0.736 and/or utorrent 2.0 to 2.0.1. They only happen at shutdown time, I do know the first one on 4-29 is from a KAS Anti-Virus driver,not sure about the rest.I can not just try to...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:10.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App