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Windows 7: BSOD When Using VPN on HP Folio 9470M

22 Jan 2014   #1
BinaryStar0647

Windows 7 Professional 64 bit
 
 
BSOD When Using VPN on HP Folio 9470M

Hi Guys.

I have a fresh image of Windows 7 on my laptop but it will crash frequently when connect to a VPN.

I have only tested this over WIFI and have yet to test over a wired connection.

I have attached the correct file but I think some files may be missing as I can't seem to get the Diagnostics Tool to do a full run through.

Any help would be appreciated


My System SpecsSystem Spec
.
23 Jan 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi BinaryStar0647.

Your BSODs are caused by Sunbelt Personal Firewall driver, a regular BSOD causer which is disconnected from the market from December 2011.

Seeing your files I realized that the drivers are used by some other thing, GFI Software Firewall.

ITEMVALUE
Name [00000016] GFI Software Firewall NDIS IM Filter Miniport
Adapter Type Ethernet 802.3
Product Type GFI Software Firewall NDIS IM Filter Miniport
PNP Device ID ROOT\SB_SBFWIMCLMP\0000
Driver c:\windows\system32\drivers\sbfwim.sys (5.2.51.0, 117.78 KB (120,608 bytes), 15/08/2013 10:37 AM)

And it is the driver that is failing here.
Code:
fffff880`0358c670  fffff880`00df2110Unable to load image \SystemRoot\system32\DRIVERS\SBFWIM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SBFWIM.sys
*** ERROR: Module load completed but symbols could not be loaded for SBFWIM.sys
 SBFWIM+0x1a110
And not alone, but with other components too.
Code:
fffff880`0358c408  fffff880`046aadd3Unable to load image \SystemRoot\system32\drivers\SbFw.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SbFw.sys
*** ERROR: Module load completed but symbols could not be loaded for SbFw.sys
 SbFw+0x11dd3
I would suggest you to uninstall GFI Software Firewall.

Let us know the results.
My System SpecsSystem Spec
23 Jan 2014   #3
BinaryStar0647

Windows 7 Professional 64 bit
 
 

Yep GFI is our Anti Virus we use at work called Vipre.

I had a look through the Vipre config list and noticed my laptop had a desktop configuration, I switched this to notebook and it seems to be working!

I will have to test this later on for a longer period of time but thank you!
My System SpecsSystem Spec
.

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 BSOD When Using VPN on HP Folio 9470M




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