Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random "Any colour" Screen Of Death

23 Jan 2014   #1
Epic Failer

Windows 7 Home Basic 32bit.
 
 
Random "Any colour" Screen Of Death

Hi everybody,

I'm having screens of deaths from a month or so and they can be red, gray, green, blue, brown... though in the error report after reseting it only reads "BlueScreeen". I've donde everything possible and it keeps happening, completely randomly. One day it keeps reseting all the time and another it just doesn't occur.

I'd thank you a lot if you helped me. I attach what I read in the posting instructions thread.


My System SpecsSystem Spec
.
23 Jan 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Epic Failer.

A Blue Screen of Death (BSoD) is a type of issue, where the computer crashes, and a blue screen reports the error. Like this:



The issue you are having is seeming to not a BSOD issue (the zips dont contain any crash dump, too); but some sort of hardware issue. Have you dropped the laptop anytime?

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results.
My System SpecsSystem Spec
23 Jan 2014   #3
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Welcome to Seven Forums Epic Fail.

Can you take a picture of these other colored screens and post them here?
This is the preferred, best way to upload an image or a file to a post.
Screenshots and Files - Upload and Post in Seven Forums
You may also upload a photo or image as you would a file, without using the Snipping tool.

Follow this tutorial to configure your system to create the dmp files for Arc to analyze.
Blue Screen of Death (BSOD) Posting Instructions
Use this same thread.
My System SpecsSystem Spec
.

23 Jan 2014   #4
Epic Failer

Windows 7 Home Basic 32bit.
 
 

Thank you for helping and welcoming me.

My laptop crashes and I sometimes get the typical BSOD with the error report. But other times it just crashes and turns to some colour and, after reseting I get a window that reads "Error: BlueScreen" with some info about it. What I did not notice is that CCleaner cleans out the dumps it generates. That may be the reason the zips contain no dump, since the diagnostic and debug tools cannot find any.

I didn't drop my laptop as it lays on the same place for months (I use it as a common PC, attached to a normal keyboard, screen, etc.).

I'll have it run the stress tests and post later with the results. I'll try to take a photo or video of these coloured screens if I've got enough time before my laptop reboots. I won't run CCleaner as well.
My System SpecsSystem Spec
23 Jan 2014   #5
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Don't run CCleaner until you get the problem fixed, or uncheck Memory Dumps and Windows Error Reporting in CCleaner. You'll need to wait until another BSOD happens.
My System SpecsSystem Spec
23 Jan 2014   #6
Epic Failer

Windows 7 Home Basic 32bit.
 
 

Prime95 found nothing wrong but when I run FurMark it didn't work longer than a few seconds before getting one deep red fullscreen. I could not take a picture of it but it was as I said: just a screen with nothing on it in a dark red colour. Then it rebooted as usual and this time I was able to retrieve the dump. I attach it to my first post. I attach the error report I got when my laptop finished booting up.

I hope this can be useful for finding the problem. Thank you again.
My System SpecsSystem Spec
23 Jan 2014   #7
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Just a solid color on the screen, not text of any kind? If so it seems your graphics is failing in the laptop. Did you note what the temperature od the GPU was while running Furmark? Check you vents for dust clogs and blow/vacuum them out if dirty.
My System SpecsSystem Spec
24 Jan 2014   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Epic Failer View Post
.......I run FurMark it didn't work longer than a few seconds before getting one deep red fullscreen. ....................Then it rebooted as usual and this time I was able to retrieve the dump.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 856c78fc, 0, 0}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------
At this point of time it is safe to say that the GPU, 8600M GS is failing to render the necessary graphics. The GPU is failing. Depending on the age of the the laptop, it is tough to say at this point of time that the GPU is the one and only thing that is failing, but it failing undoubtedly.

You need to change it.

Also, dust allocation inside the laptop is most possible. A total cleaning is very necessary.

With one more point I will go with Britton30.
Quote   Quote: Originally Posted by Britton30 View Post
Did you note what the temperature od the GPU was while running Furmark?
My System SpecsSystem Spec
24 Jan 2014   #9
Epic Failer

Windows 7 Home Basic 32bit.
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Just a solid color on the screen, not text of any kind? If so it seems your graphics is failing in the laptop. Did you note what the temperature od the GPU was while running Furmark? Check you vents for dust clogs and blow/vacuum them out if dirty.
Yes, just a solid colour on the screen (colour varies, it may be red, blue, grey...). The temperature of the GPU while running Furmark never reached higher than usual because the test went for no more than 20 seconds or so before displaying the solid red screen I said and rebooting.

Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by Epic Failer View Post
.......I run FurMark it didn't work longer than a few seconds before getting one deep red fullscreen. ....................Then it rebooted as usual and this time I was able to retrieve the dump.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 856c78fc, 0, 0}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------
At this point of time it is safe to say that the GPU, 8600M GS is failing to render the necessary graphics. The GPU is failing. Depending on the age of the the laptop, it is tough to say at this point of time that the GPU is the one and only thing that is failing, but it failing undoubtedly.

You need to change it.

Also, dust allocation inside the laptop is most possible. A total cleaning is very necessary.

With one more point I will go with Britton30.
Quote   Quote: Originally Posted by Britton30 View Post
Did you note what the temperature od the GPU was while running Furmark?
So you definitely think that all problems come from the GPU. I'll check that out if the laptop works properly with another GPU. Dust cannot be the cause of problems as I totally cleaned the laptop just three days ago.
My System SpecsSystem Spec
24 Jan 2014   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Epic Failer View Post
So you definitely think that all problems come from the GPU.
Here is what I said.
Quote   Quote: Originally Posted by Arc View Post
The GPU is failing. Depending on the age of the the laptop, it is tough to say at this point of time that the GPU is the one and only thing that is failing, but it failing undoubtedly.

You need to change it.
My System SpecsSystem Spec
Reply

 Random "Any colour" Screen Of Death




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Can't load PROSet NIC driver, code 31, after "gray screen of death"?
I've never heard of a "gray screen of death" either, but that's certainly what it looked like! :eek: I'm working on a clean install of 64-bit Windows 7 Pro SP1U, and I'm mostly finished installing my apps. The major problem symptom is that my Intel PROSet Ethernet Connection (2) 1218-V can't...
Hardware & Devices
BSOD turned into "Black screen of death" -cannot boot into BIOS.
Dear everybody, I have a Asus G73JW laptop with 2 x 500gb HDD, both has two partitions; Win7 ultimate; 64 bit; Nvidia geforce GTX460M, 1,5gb; CPU: :Intel Core i7 - 740QM, 1,73 GHz; Ram = 8GB; EAX advanced HD 5.0; THX trustudio Security: AVG antivirus with windows firewall on at all...
BSOD Help and Support
Blue Screen of Death "tcip.sys"
Hi, I recently had alot of BSODs on my PC (about twice to thrice a day at max) and decided to seek help here. I don't know much about computers but I have attached the .zip file as required. I'm using Windows 7 Ultimate 64-bit Full retail version (installed on self-built computer) The pc is...
BSOD Help and Support
"Black screen of death", Blue's cousin
Black screen of death is when everything seems fine , you are taken to the login screen as usual, but after login the screen fades to black, forever... I have been experiencing this problem lately. Browsing the internet I see that this isnt something only I experience. According to various...
BSOD Help and Support
A "blue screen of death" (BSOD)
This happens daily now , but before windows was working for a couple of months fine... I attached the minidump file as asked. Usually when i start up my laptop (hp pavilion dv6000) i see the dots trying to make the windows logo but it freezes and all i see is like the red dot in the middle of...
BSOD Help and Support
1st Crash: "Good Screen Of Death" ??? huh?
Windows 7 Ultimate 64-bit running on HP DC7600 4GB RAM 250GB 7200rpm drive. well, well, well... first crash after three happy months of crash-free computing :sarc: I was managing a USB-attached laptop drive using Disk Management and when I went to expand a partition to include free space on...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:55.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App