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Windows 7: BSOD when start playing RIFT

24 Jan 2014   #1
BuzzFuzz

Windows 7 Home Basix x64
 
 
BSOD when start playing RIFT

BSOD-crash when i come into game.

Problem is video related as show me Who Crashed program.

Drivers from nvidia are uninstalled and wiped with Nvidia Driver Sweeper under safe mode and reinstalled.
But BSOD again.

What about directX problem?
Looks like some games working normaly, like GW2, Neverwinter.. only Rift and Tera Risen crashed.
Need to check if they running in dx9 or higher in confings


Attached 3 minidump's, plz check and help me out.

Sistem:
GPU nvidia GTX 570




Cheers


My System SpecsSystem Spec
.
24 Jan 2014   #2
YoYo155

Windows 10
 
 

Welcome BuzzFuzz, please follow the Blue Screen of Death (BSOD) Posting Instructions .


Code:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout  failed.
What you're experiencing is called a TDR (Timeout Detection Recovery) is not a bugcheck in the true sense in that something
has went terribly wrong in the kernel which forced the machine to crash.
Quote   Quote: Originally Posted by TVeblen View Post
"Display driver xxxxx stopped responding and was recovered"

Timeout Detection & Recovery (TDR) = "Display Driver Stopped Responding and was Recovered" is a useful feature that started in Vista and is also in W7 that allows the OS to try and recover from a video timeout so that the system does not crash to a bluescreen. Symptoms included a screen flash with the TDR message appearing one or more times or the screen blinking out to black. If the system cannot recover it will crash (Stop Error 116 typical). The issue is that the video card is not responding as expected. The solution is in the: why?

There is no one-size-fits-all solution to TDR errors. But the problem is usually found in the local environment (your computer). Finding the cause is a matter of checking every possible cause and uncovering the culprit through a simple process of elimination. By methodically running down a checklist of diagnostic procedures you should be able to find the cause and can correct it.

There are numerous reports of hardware solutions to TDR's. The most common are:
  • Poor Cooling
  • Problems with the power supply
  • Overclocking Issues
  • Bad System memory or incorrect memory timings
  • Defective PC Components


First step is updating to Service Pack 1:

Code:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Machine Name:
Kernel base = 0xfffff800`02e01000 PsLoadedModuleList = 0xfffff800`0303de70
Debug session time: Fri Jan 24 19:27:51.161 2014 (UTC + 2:00)
System Uptime: 0 days 0:03:46.223
Code:
lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff880`0fefa000 fffff880`10b43000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Dec 19 19:02:52 2013

Please roll-back your nVidia drivers to a known stable release:
Quote   Quote: Originally Posted by Arc View Post
Install the 314.22 WHQL only.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:


What is the make, model and age of your PSU?
Fill out this form and post back the result:


Post back with the results.
My System SpecsSystem Spec
24 Jan 2014   #3
BuzzFuzz

Windows 7 Home Basix x64
 
 

Oki, i will try step by step. PSU CM 750W, CPU not clocked right now... Seeyaa later and thanks
My System SpecsSystem Spec
.

24 Jan 2014   #4
BuzzFuzz

Windows 7 Home Basix x64
 
 

Ok, installed SP1 and old good drivers and still crash.

Strange is, PC was working till new windows installation
.
Sure, i know can be PSU.. i will try to test system with new PSU from new pc and report. Im just a bit lazy
Mini-ITX case and destroying all cable management... grrr

Thanks again
My System SpecsSystem Spec
25 Jan 2014   #5
YoYo155

Windows 10
 
 

Awaiting your update .
My System SpecsSystem Spec
26 Jan 2014   #6
BuzzFuzz

Windows 7 Home Basix x64
 
 

Looks like PSU problem coz old graphic work perfect in new pc...
When i get into Windows i see only an inch/1cm desktop - else is black.

If i boot with GT630 which don't use 6/8pin cables PC work normal.
Today need to try boot with R9 290 and see what happend.

Tomorrow when i receive a new power supply i will tell u more.

What do u think?
My System SpecsSystem Spec
26 Jan 2014   #7
YoYo155

Windows 10
 
 

Quote   Quote: Originally Posted by BuzzFuzz View Post
When i get into Windows i see only an inch/1cm desktop - else is black.
What do you mean can you post a picture?

Quote   Quote: Originally Posted by BuzzFuzz View Post
If i boot with GT630 which don't use 6/8pin cables PC work normal.
Today need to try boot with R9 290 and see what happend.

Tomorrow when i receive a new power supply i will tell u more.

What do u think?
It is on the possibility list, keep us updated .
My System SpecsSystem Spec
27 Jan 2014   #8
BuzzFuzz

Windows 7 Home Basix x64
 
 

imagine, black screen with inch of visible desktop at the top
picture is taken from web..

or if i come into windows, after loading games pc crash

My System SpecsSystem Spec
27 Jan 2014   #9
YoYo155

Windows 10
 
 

Ok it's strange.. What's the verdict of your hardware replacement tests?
My System SpecsSystem Spec
28 Jan 2014   #10
BuzzFuzz

Windows 7 Home Basix x64
 
 

I fu***up, tested with new psu but i didn't run the game..

Today is day Z i will report
My System SpecsSystem Spec
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 BSOD when start playing RIFT




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