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Windows 7: BSOD crash and blue screens

25 Jan 2014   #1
lusikas

Windows 7 Ultimate x64
 
 
BSOD crash and blue screens

I am getting blue screen or crash with black screen if I am getting black screen I need to restart it my self or its restarding itself. I used whocrashed to see what happend and I got:

crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: win32k.sys (win32k+0xC4283)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF96000134283, 0xFFFFF8800980C020, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.


But I did update drivers nothing helps I did format c. Now I am not getting blue screen but only crashing when I am playing and pressing windows key to go desktop but not every time once day. I need help cant find out what is problem myself. plz help me someone.
Dump file download link is here:
012514-7144-01.dmp - Speedy Share - upload your files here


My System SpecsSystem Spec
.
25 Jan 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

More information is required.

1. Download this .BAT file to your desktop
2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

download
My System SpecsSystem Spec
25 Jan 2014   #3
lusikas

Windows 7 Ultimate x64
 
 

My System SpecsSystem Spec
.

26 Jan 2014   #4
lusikas

Windows 7 Ultimate x64
 
 

bump
My System SpecsSystem Spec
26 Jan 2014   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please upload the files here directly

Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
26 Jan 2014   #6
lusikas

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Please upload the files here directly

Screenshots and Files - Upload and Post in Seven Forums
I cant understund the point why I need to upload there?
My System SpecsSystem Spec
26 Jan 2014   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

For security reasons, I prefer to minimise the sites from which I have to download information. If you upload the files here, then I know the site is safe.
My System SpecsSystem Spec
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 BSOD crash and blue screens




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