BSOD help needed - specific causes mentioned

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  1. Posts : 7
    Windows 7 Professional 32 bit
       #1

    BSOD help needed - specific causes mentioned


    Hello, I'm running Windows 7 Porfessional (32 bit) on a laptop and have been running into a lot of BSODs. Rather than fix the problem early, I left it and have been having grief ever since. After running BlueScreenView, I've come to the conclusion that all my BSODs are caused by the following:
    - ntkrnlpa.exe
    - halmacpi.dll
    - rfcomm.sys
    - atikmdag.sys (this one only comes up a single time though in the BlueScreeView report)

    How would I go about replacing these? Would doing so likely fix my BSOD problems? Any help is appreciated. :)

    - Austin
    Last edited by Engimal; 25 Jan 2014 at 20:41.
      My Computer


  2. Posts : 72,052
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Austin, and welcome to Seven Forums.

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help. :)
      My Computer


  3. Posts : 7
    Windows 7 Professional 32 bit
    Thread Starter
       #3

    Okay, I've added the ZIP file. :)
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Code:
    b3781c7c  a3f86730*** WARNING: Unable to verify timestamp for avgidsfilterx.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgidsfilterx.sys
     avgidsfilterx+0x730
    Uninstall AVG completely - it is a well known cause of BSOD's on some systems - replace it with free MSE

    Code:
    93df8864  978c39bfUnable to load image \SystemRoot\system32\DRIVERS\SynTP.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SynTP.sys
    *** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
     SynTP+0x99bf
    Update your Synaptic TouchPad driver from this link:
    "0x0D" Error Referring to syntp.sys File Appears and Windows Stops Responding | HP® Support

    Code:
    93df85d4  97278f04Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x278f04
    Use this tool to check if an updated driver exists for your video card:
    AMD Driver Autodetect

    Code:
    DAEMON Tools Lite	"c:\program files\daemon tools lite\dtlite.exe" -autorun	FUTURAMA\homer	HKU\S-1-5-21-1678844212-379723863-133594016-1010\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    I strongly recommend you uninstall Daemon Tools....its a common cause of BSOD's on many systems.
      My Computer


  5. Posts : 7
    Windows 7 Professional 32 bit
    Thread Starter
       #5

    Golden said:
    Code:
    b3781c7c  a3f86730*** WARNING: Unable to verify timestamp for avgidsfilterx.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgidsfilterx.sys
     avgidsfilterx+0x730
    Uninstall AVG completely - it is a well known cause of BSOD's on some systems - replace it with free MSE

    Code:
    93df8864  978c39bfUnable to load image \SystemRoot\system32\DRIVERS\SynTP.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SynTP.sys
    *** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
     SynTP+0x99bf
    Update your Synaptic TouchPad driver from this link:
    "0x0D" Error Referring to syntp.sys File Appears and Windows Stops Responding | HP® Support

    Code:
    93df85d4  97278f04Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x278f04
    Use this tool to check if an updated driver exists for your video card:
    AMD Driver Autodetect

    Code:
    DAEMON Tools Lite	"c:\program files\daemon tools lite\dtlite.exe" -autorun	FUTURAMA\homer	HKU\S-1-5-21-1678844212-379723863-133594016-1010\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    I strongly recommend you uninstall Daemon Tools....its a common cause of BSOD's on many systems.
    Uninstalled AVG and Daemon tools. How do I use that AMD tool? Do I just follow the program and it'll install the driver itself? Also, when updating the touchpad thing, the file from the link you provided tries to uninstall an older version.
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Run it to detect your card...check that to ensure that it is correct. It will then allow you to install the latest driver.
      My Computer


  7. Posts : 7
    Windows 7 Professional 32 bit
    Thread Starter
       #7

    Not of these things fixed the blue screens. Could it just be a memory issue? Or what about the things that BlueScreenView showed (mentioned in the OP)?
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    Upload the latest .dmp file and I'll have a look.
      My Computer


  9. Posts : 7
    Windows 7 Professional 32 bit
    Thread Starter
       #9

    Sure.

    Here's the last 3.
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #10

    Code:
    8d99a758  9391a671Unable to load image \SystemRoot\system32\DRIVERS\athr.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for athr.sys
    *** ERROR: Module load completed but symbols could not be loaded for athr.sys
     athr+0x113671
    Code:
    Product Type	Atheros AR9285 802.11b/g/n WiFi Adapter
    Uninstall your Atheros WiFi adaptor driver, then download a new one here:
    ATHEROS Wireless drivers for Windows
    Code:
    8d99b44c  924fbd07Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
     atikmpag+0x3d07
    8d99b450  859dd920
    8d99b454  8d99b490
    8d99b458  887b8008
    8d99b45c  887e2010
    8d99b460  8879fbb0
    8d99b464  01c42f2b
    8d99b468  9c951410
    8d99b46c  005dc000
    8d99b470  8d99b48c
    8d99b474  92c59cde*** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x36cde
    Which ATI driver is currently installed? Please upload the MSINFO32.nfo file here again please.
      My Computer


 
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