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Windows 7: BSOD error 0x00000116

29 Jan 2014   #11
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

If I may.
What power supply are you using?


My System SpecsSystem Spec
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08 Feb 2014   #12
John955

Windows 7 Home Premium 64bit
 
 

So I had the dust cleaned professionally but the next day it crashed again. Dump report looks the same as before but I'll attach it anyway.

Quote:
If I may.
What power supply are you using?
Is there an easy way to check that? I don't really want to dig inside my laptop with my clumsy inexperienced hands
My System SpecsSystem Spec
09 Feb 2014   #13
John955

Windows 7 Home Premium 64bit
 
 

Tried disabling aero but crashed again.

Just to add more information, this laptop worked fine for the last 1.5 years, nothing has changed during that time in terms of hardware or general conditions, like where it was plugged in and kept. I first noticed some problems after I decided to reinstall windows in December, there were problems with updates and it started to frequently crash with BSOD. I brought it to a technician and he said that all that was wrong was 1 of the ram chips was busted. After it was removed, all the main problems were solved but occasionally it would still crash and the rest I posted on this thread already.

Is it possible that while the tech guy was disassembling the laptop he screwed up my graphics card somehow? Would just getting a new card, perhaps an AMD, likely fix these crashes?
My System SpecsSystem Spec
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11 Feb 2014   #14
John955

Windows 7 Home Premium 64bit
 
 

Just to reiterate, these crashes are more common during low resource usage rather than high. It will rarely crash during high usage (such as running a video game), but then after the high usage (closing said video game), it will crash shortly after about 1 in 10 times.


I ran a diagnostic test from the boot menu and it found a problem with my battery, saying that "Your battery is reaching the end of it's usable life". As I understand this is just a warning that it might need replacement soon, but could it have something to do with the BSODs ?
My System SpecsSystem Spec
12 Feb 2014   #15
John955

Windows 7 Home Premium 64bit
 
 

Adding a HWmonitor report. This is in Idle.
My System SpecsSystem Spec
12 Feb 2014   #16
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Thats quite a spread in temperature for the CPU. Thats all at idle?
My System SpecsSystem Spec
12 Feb 2014   #17
John955

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Thats quite a spread in temperature for the CPU. Thats all at idle?
Well I don't think that's idle by definition. To clear it up a bit, I'm staring at the HWmonitor right now with only my firefox browser opened, not doing anything else, and the temperatures stay within 50-55 degree range. When I first opened HWmonitor right after a pc restart I saw a few momentary spikes to 65+ though, hence the max values.
My System SpecsSystem Spec
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 BSOD error 0x00000116




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