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Windows 7: Varied BSODs, Drivers/Memory

26 Jan 2014   #1
AutSamurai

Windows 7 Professional 64-bit SP1
 
 
Varied BSODs, Drivers/Memory

Hey everybody.

So I've had my first new build for over about a month now, and so far, I'm fairly happy along the lines of performance. However, I've been getting blue screens every day, about anywhere from 1 to 3 or 4 times a day. Most times while running just Chrome, others, and less often, while gaming.

Now, I'm typically getting errors like PFN_LIST_CORRUPT and MEMORY_MANAGEMENT, but I'm getting some other odd ones, as you can see if you take a gander at my dumps.

So from what I've researched, these issues are typically coming from either faulty memory or bad drivers. So here's what I've done so far:
  • Ran Memtest86+ for about 9 passes overnight, with both sticks of ram in. No errors detected, moved on.
  • Ran Driver Verifier. Located two bad drivers: iomap64.sys, an Asus software-related driver that frankly shouldn't have been there, and a Nvidia driver. Deleted the former, ran a clean install of the most recent Nvidia drivers using their installer.
  • Removed AVG Antivirus with Revo Uninstaller. Replaced with Microsoft Security Essentials and Malwarebytes.

And yet, I'm still getting BSODs.

Through my mostly uninformed excursions into the land of Windows Debugger, a few words that seem like red flags to me are VISTA_DRIVER_FAULT and memory_corruption. I can kind of guess what these might mean, but I'm not really going anywhere fast.

Any help at all is appreciated! Following the guide, my dumps/etc. are available below, as requested in the guidelines thread. You can see my specs on my profile.

Thanks!

(Oh, and sorry for any issues in this post. I'll correct anything that needs to be changed.)


My System SpecsSystem Spec
.
26 Jan 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by AutSamurai View Post
So from what I've researched, these issues are typically coming from either faulty memory or bad drivers. So here's what I've done so far:
  • Ran Memtest86+ for about 9 passes overnight, with both sticks of ram in. No errors detected, moved on.
  • Ran Driver Verifier. Located two bad drivers: iomap64.sys, an Asus software-related driver that frankly shouldn't have been there, and a Nvidia driver. Deleted the former, ran a clean install of the most recent Nvidia drivers using their installer.
  • Removed AVG Antivirus with Revo Uninstaller. Replaced with Microsoft Security Essentials and Malwarebytes.

And yet, I'm still getting BSODs.
Depending on your statement, you have done all possible tasks that can be done to debug your bugchecks. But the interesting fact is, if the BSODs point to memory with various different bugchecks, memtest returns no negative report, and driver verifier is catching different drivers as failing, the issue is a bad one.

Still, have two more tests .....

1. Stress test the CPU.
Hardware - Stress Test With Prime95

2. Get a spare PSU (from friends or family) and apply it there. See if anything changes or not.

If sill nothing is found, and the situation is the same, we are at a loss, and have to blame the motherboard.
My System SpecsSystem Spec
26 Jan 2014   #3
AutSamurai

Windows 7 Professional 64-bit SP1
 
 

Quote   Quote: Originally Posted by Arc View Post
= -
Thanks for the reply.

As for the stress test, I'll start that up later today, and return with results.

As for the PSU, I doubt I'll be able to pull one out my my friends' computers or my family ones, but I'll look around. Or, is there another way to test if something is wrong with it?

For now, I'm going to put the verifier back on for a little bit before I have to do things with this computer to see if i can catch anything else. As a note, the guide on this website says to test everything but Microsoft drivers. And yet, I just got another BSOD that BlueScreenView blames dxgmms1.sys for. I'll put the dump in the downlaods for this post.

And this might sound like an uninformed question, but I've seen people on other threads look through the dump file (Not sure, i guess. Like I said, uninformed.) and pull out drivers that might be at fault. Can that be done here, or am i just being dumb?
My System SpecsSystem Spec
.

26 Jan 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If you can, you may test the PSU; but I dont have any more idea than what is written in
Before trying, please read the cautions.

warning   Warning
This could damage your PSU if done incorrectly, and poses an electrical shock risk. Always take the appropriate cautions when working with electrical parts. The PSU EVEN WHEN TURNED OFF has enough power to SEVERELY INJURE OR KILL YOU


The BSOD is not verifier enabled, apparently.
Code:
Verify Flags Level 0x00000000

  STANDARD FLAGS:
    [X] (0x00000000) Automatic Checks
    [ ] (0x00000001) Special pool
    [ ] (0x00000002) Force IRQL checking
    [ ] (0x00000008) Pool tracking
    [ ] (0x00000010) I/O verification
    [ ] (0x00000020) Deadlock detection
    [ ] (0x00000080) DMA checking
    [ ] (0x00000100) Security checks
    [ ] (0x00000800) Miscellaneous checks

  ADDITIONAL FLAGS:
    [ ] (0x00000004) Randomized low resources simulation
    [ ] (0x00000200) Force pending I/O requests
    [ ] (0x00000400) IRP logging

    [X] Indicates flag is enabled


Summary of All Verifier Statistics

  RaiseIrqls           0x0
  AcquireSpinLocks     0x0
  Synch Executions     0x0
  Trims                0x0

  Pool Allocations Attempted             0x0
  Pool Allocations Succeeded             0x0
  Pool Allocations Succeeded SpecialPool 0x0
  Pool Allocations With NO TAG           0x0
  Pool Allocations Failed                0x0

  Current paged pool allocations         0x0 for 00000000 bytes
  Peak paged pool allocations            0x0 for 00000000 bytes
  Current nonpaged pool allocations      0x0 for 00000000 bytes
  Peak nonpaged pool allocations         0x0 for 00000000 bytes
But it points out to dxgmms1.sys, that means some issue with the display driver. And unfortunately I dont know any driver version that works good with GTX 760. You may try the drivers on a trial and error basis:
  • 320.49 WHQL
  • 327.23 WHQL
  • 331.58 WHWL
  • 331.65 WHQL
  • 331.82 WHQL
Get them from Drivers - Download NVIDIA Drivers

Do a clean install on all of them. Uninstall the previously installed driver first.
Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Download the target WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Lengthy process, but the only stable version of nvidia is 314.22 lately, which does not support 700 series GPU.
My System SpecsSystem Spec
26 Jan 2014   #5
AutSamurai

Windows 7 Professional 64-bit SP1
 
 

Quote   Quote: Originally Posted by Arc View Post
-
Alright, so I followed your instructions in replacing the GPU drivers to version 331.82 and such. My question now is, how should Nvidia updates go in the future? And can I reinstall Geforce Experience?

Also, I suppose it's worth mentioning, I turned on Driver Verifier, but forgot to turn it off before uninstalling the drivers. I got a Verifier Violation BSOD while uninstalling Geforce Experience. I'm skeptical it was actually a real issues since i was removing drivers while stressing them, but I'll put the dump in the downloads.

Still waiting for a good time to run Prime95.
My System SpecsSystem Spec
26 Jan 2014   #6
AutSamurai

Windows 7 Professional 64-bit SP1
 
 

Just got this error while watching a Youtube video.



Not sure what to think. Never gotten this before. Not sure if it's related.
My System SpecsSystem Spec
26 Jan 2014   #7
AutSamurai

Windows 7 Professional 64-bit SP1
 
 

So just ran Prime95 as outlined in the guide for two hours. No errors occurred, ran a fairly consistent 60-62 degrees C throughout the test.

Luckily, I haven't had any BSODs since the critical problem thing above. So we'll see where things go from here.

Again, if anybody notices anything, pleas help. I also need to know how Nvidia driver updates will go in the future, and if I can reinstall Geforce Experience.
My System SpecsSystem Spec
27 Jan 2014   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You have to switch between the driver, an an anticipation that some of them will work good with your GPU.
My System SpecsSystem Spec
27 Jan 2014   #9
AutSamurai

Windows 7 Professional 64-bit SP1
 
 

Just got another BSOD, shortly after startup.

At this point, I'm about ready to just reinstall Windows. But if it's hardware, I'm not sure that would really change anything.
My System SpecsSystem Spec
27 Jan 2014   #10
AutSamurai

Windows 7 Professional 64-bit SP1
 
 

Just got another one.

Sorry to be a bother with all of my posts, but I really need to fix this. Please, I really need help, and I feel like not too many people are really looking at this.

(And if it's any help, I appear to be missing an Ethernet Controller and a USB Controller in the Device Manager.)
My System SpecsSystem Spec
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 Varied BSODs, Drivers/Memory




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