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Windows 7: Random BSOD error 0x0000003B

27 Jan 2014   #1
Edoo0

Windows 7 Ultimate x64
 
 
Random BSOD error 0x0000003B

Hi guys! First of all, let me apologize for any mistakes i make, i'm from Brasil and my english is not the best. Here's the problem: since the day before yesterday i'm having some random BSOD 0x0000003B errors. That day, i've had 2 random BSOD with like 30 min~1 hour gap between both errors. I've done some research, and then restored the system. Yesterday i've used the computer and had no crashs, but today i've got one. I've no idea of what might be the cause of the problem, since the 3 messages i've got (on the blue screen) where differents. I've attached my minidump to this post, and will also include on the .zip file 2 pictures i've take of the blue screen error. One of the first message, and another from the third message. Don't know if this will help, but anyway

Thanks in advance for anyone who answer this post, and again, sorry for any grammar mistakes


My System SpecsSystem Spec
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27 Jan 2014   #2
YoYo155

Windows 10
 
 

Welcome to SF Edoo0 .

A single bugcheck is not much to go on but you better start with updating to SP1.

First step is updating to Service Pack 1:
Try it out in the new configuration and report back.
My System SpecsSystem Spec
27 Jan 2014   #3
Edoo0

Windows 7 Ultimate x64
 
 

Thanks for the quick response, and sorry for MY late response! Just finished the update, now i have the sp1. Should I wait now, and see if the error persists? Also, i don't know if it's relevant, but the 3 crashes seemed to happen because of Counter Strike: Global Offensive. The first and second crashes, happened while i was inspecting some weapons from steam market. And the third, happened exactly after i closed the game today. Yesterday i didn't play the game, and it didn't crash. Could it be related? Again, thanks in advance!!
My System SpecsSystem Spec
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28 Jan 2014   #4
YoYo155

Windows 10
 
 

Yes it could be related, test it out and let us know .
My System SpecsSystem Spec
28 Jan 2014   #5
Edoo0

Windows 7 Ultimate x64
 
 

Hello YoYo155, my computer is on for about 6 hours now. Didn't started CS GO, only played other game, no crash so far. I'll stay away from CS for at least 1 week and see if the problem will appear. Thanks for now
My System SpecsSystem Spec
28 Jan 2014   #6
YoYo155

Windows 10
 
 

Good good .

Be sure to test the new configuration as you would like to use the PC normally to achieve
the best indication possible.
And posting back either way things develop.
My System SpecsSystem Spec
29 Jan 2014   #7
Edoo0

Windows 7 Ultimate x64
 
 

Just reporting, yesterday my pc was on for 16 hours, no crash! Will report tomorrow if anything happens today
My System SpecsSystem Spec
30 Jan 2014   #8
Edoo0

Windows 7 Ultimate x64
 
 

Hi again, no crashs yesterday too!
My System SpecsSystem Spec
30 Jan 2014   #9
YoYo155

Windows 10
 
 

Good !
Now try playing CS:GO and see how it handles it .
My System SpecsSystem Spec
05 Feb 2014   #10
Edoo0

Windows 7 Ultimate x64
 
 

Hello YoYo155, sorry for the late response, i've been really busy this week. I did play some cs: go, not much actually, but some rounds, and didn't experience any sort of crash. I've played a lot of other games though, and the computer seem to be working fine now. I'll wait till this week ends, (because i have a lot of work to do), and will try cs: go on this weekend to see if i'll have another crash! Thanks again for the responses, and have a nice week
My System SpecsSystem Spec
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 Random BSOD error 0x0000003B




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