Jrais.sys - Blue Screen.


  1. Posts : 2
    Windows 7 64 bit
       #1

    Jrais.sys - Blue Screen.


    I've been getting the same blue screen randomly for awhile now. It needs to get fixed, but I need help doing so.
    Using windows 7 64 bit, Processor: Intel(R) Core(TM) i5, Graphics Card - AMD Radeon HD 5700 Series. I have run SF_Diagnostic_Tool and the dump files are included. Any help is appreciated.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi Gr1m.

    Download and install GIGABYTE SATA2 Driver from GIGABYTE - Motherboard - Socket 1156 - GA-H55M-USB3 (rev. 2.0) .

    The fact is, that is is old, too; but newer than the installed one. If the issue continues, it may be needed to not use this stuff (actually from JMicron).

    Also, as a test, see whether the latest WHQL from JMicron is compatible to your system or not. If it is, that will be extremely good.

    So let us know the result after the update. Hope the SSD is running the the latest firmware, as magician is installed.
    ____________________________________________________________________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {28, 5, 0, fffff88001085396}
    
    *** WARNING: Unable to verify timestamp for jraid.sys
    *** ERROR: Module load completed but symbols could not be loaded for jraid.sys
    Probably caused by : jraid.sys ( jraid+4396 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000028, memory referenced
    Arg2: 0000000000000005, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88001085396, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003910100
    GetUlongFromAddress: unable to read from fffff800039101c0
     0000000000000028 Nonpaged pool
    
    CURRENT_IRQL:  5
    
    FAULTING_IP: 
    jraid+4396
    fffff880`01085396 8b4128          mov     eax,dword ptr [rcx+28h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  xRaidSetup.exe
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    TRAP_FRAME:  fffff8800ae121d0 -- (.trap 0xfffff8800ae121d0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
    rdx=fffffa8007513efe rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88001085396 rsp=fffff8800ae12360 rbp=0000000000000001
     r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
    r11=0000fffffffff000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz ac pe cy
    jraid+0x4396:
    fffff880`01085396 8b4128          mov     eax,dword ptr [rcx+28h] ds:00000000`00000028=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800036d8169 to fffff800036d8bc0
    
    STACK_TEXT:  
    fffff880`0ae12088 fffff800`036d8169 : 00000000`0000000a 00000000`00000028 00000000`00000005 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0ae12090 fffff800`036d6de0 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`074f5008 : nt!KiBugCheckDispatch+0x69
    fffff880`0ae121d0 fffff880`01085396 : fffff880`0728c000 00000000`00000002 fffffa80`09482650 fffffa80`074faba0 : nt!KiPageFault+0x260
    fffff880`0ae12360 fffff880`0728c000 : 00000000`00000002 fffffa80`09482650 fffffa80`074faba0 00000000`00000000 : jraid+0x4396
    fffff880`0ae12368 00000000`00000002 : fffffa80`09482650 fffffa80`074faba0 00000000`00000000 fffff800`00000020 : 0xfffff880`0728c000
    fffff880`0ae12370 fffffa80`09482650 : fffffa80`074faba0 00000000`00000000 fffff800`00000020 00000000`0000729c : 0x2
    fffff880`0ae12378 fffffa80`074faba0 : 00000000`00000000 fffff800`00000020 00000000`0000729c 00000000`00000010 : 0xfffffa80`09482650
    fffff880`0ae12380 00000000`00000000 : fffff800`00000020 00000000`0000729c 00000000`00000010 fffff800`0388dfc0 : 0xfffffa80`074faba0
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    jraid+4396
    fffff880`01085396 8b4128          mov     eax,dword ptr [rcx+28h]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  jraid+4396
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: jraid
    
    IMAGE_NAME:  jraid.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ae94edc
    
    FAILURE_BUCKET_ID:  X64_0xD1_jraid+4396
    
    BUCKET_ID:  X64_0xD1_jraid+4396
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0xd1_jraid+4396
    
    FAILURE_ID_HASH:  {66f2a877-50bf-8b70-a7ff-94f69d50d3db}
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm jraid
    start             end                 module name
    fffff880`01081000 fffff880`010a1000   jraid    T (no symbols)           
        Loaded symbol image file: jraid.sys
        Image path: \SystemRoot\system32\DRIVERS\jraid.sys
        Image name: jraid.sys
        Timestamp:        Thu Oct 29 13:44:20 2009 (4AE94EDC)
        CheckSum:         000282C3
        ImageSize:        00020000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 2
    Windows 7 64 bit
    Thread Starter
       #3

    I have updated everything, and installed the driver. I won't know for sure if It's fixed until I give it some time. I'll report back to here if anything goes wrong. It the mean time, thanks very much for the help.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Its Ok, take your time :)
      My Computer


 

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