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Windows 7: Jrais.sys - Blue Screen.

28 Jan 2014   #1
Gr1m

Windows 7 64 bit
 
 
Jrais.sys - Blue Screen.

I've been getting the same blue screen randomly for awhile now. It needs to get fixed, but I need help doing so.
Using windows 7 64 bit, Processor: Intel(R) Core(TM) i5, Graphics Card - AMD Radeon HD 5700 Series. I have run SF_Diagnostic_Tool and the dump files are included. Any help is appreciated.


My System SpecsSystem Spec
.
28 Jan 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Gr1m.

Download and install GIGABYTE SATA2 Driver from GIGABYTE - Motherboard - Socket 1156 - GA-H55M-USB3 (rev. 2.0) .

The fact is, that is is old, too; but newer than the installed one. If the issue continues, it may be needed to not use this stuff (actually from JMicron).

Also, as a test, see whether the latest WHQL from JMicron is compatible to your system or not. If it is, that will be extremely good.

So let us know the result after the update. Hope the SSD is running the the latest firmware, as magician is installed.
____________________________________________________________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {28, 5, 0, fffff88001085396}

*** WARNING: Unable to verify timestamp for jraid.sys
*** ERROR: Module load completed but symbols could not be loaded for jraid.sys
Probably caused by : jraid.sys ( jraid+4396 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000005, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001085396, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003910100
GetUlongFromAddress: unable to read from fffff800039101c0
 0000000000000028 Nonpaged pool

CURRENT_IRQL:  5

FAULTING_IP: 
jraid+4396
fffff880`01085396 8b4128          mov     eax,dword ptr [rcx+28h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  xRaidSetup.exe

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

TRAP_FRAME:  fffff8800ae121d0 -- (.trap 0xfffff8800ae121d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa8007513efe rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001085396 rsp=fffff8800ae12360 rbp=0000000000000001
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
r11=0000fffffffff000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz ac pe cy
jraid+0x4396:
fffff880`01085396 8b4128          mov     eax,dword ptr [rcx+28h] ds:00000000`00000028=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800036d8169 to fffff800036d8bc0

STACK_TEXT:  
fffff880`0ae12088 fffff800`036d8169 : 00000000`0000000a 00000000`00000028 00000000`00000005 00000000`00000000 : nt!KeBugCheckEx
fffff880`0ae12090 fffff800`036d6de0 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`074f5008 : nt!KiBugCheckDispatch+0x69
fffff880`0ae121d0 fffff880`01085396 : fffff880`0728c000 00000000`00000002 fffffa80`09482650 fffffa80`074faba0 : nt!KiPageFault+0x260
fffff880`0ae12360 fffff880`0728c000 : 00000000`00000002 fffffa80`09482650 fffffa80`074faba0 00000000`00000000 : jraid+0x4396
fffff880`0ae12368 00000000`00000002 : fffffa80`09482650 fffffa80`074faba0 00000000`00000000 fffff800`00000020 : 0xfffff880`0728c000
fffff880`0ae12370 fffffa80`09482650 : fffffa80`074faba0 00000000`00000000 fffff800`00000020 00000000`0000729c : 0x2
fffff880`0ae12378 fffffa80`074faba0 : 00000000`00000000 fffff800`00000020 00000000`0000729c 00000000`00000010 : 0xfffffa80`09482650
fffff880`0ae12380 00000000`00000000 : fffff800`00000020 00000000`0000729c 00000000`00000010 fffff800`0388dfc0 : 0xfffffa80`074faba0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
jraid+4396
fffff880`01085396 8b4128          mov     eax,dword ptr [rcx+28h]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  jraid+4396

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: jraid

IMAGE_NAME:  jraid.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ae94edc

FAILURE_BUCKET_ID:  X64_0xD1_jraid+4396

BUCKET_ID:  X64_0xD1_jraid+4396

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0xd1_jraid+4396

FAILURE_ID_HASH:  {66f2a877-50bf-8b70-a7ff-94f69d50d3db}

Followup: MachineOwner
---------

1: kd> lmvm jraid
start             end                 module name
fffff880`01081000 fffff880`010a1000   jraid    T (no symbols)           
    Loaded symbol image file: jraid.sys
    Image path: \SystemRoot\system32\DRIVERS\jraid.sys
    Image name: jraid.sys
    Timestamp:        Thu Oct 29 13:44:20 2009 (4AE94EDC)
    CheckSum:         000282C3
    ImageSize:        00020000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
28 Jan 2014   #3
Gr1m

Windows 7 64 bit
 
 

I have updated everything, and installed the driver. I won't know for sure if It's fixed until I give it some time. I'll report back to here if anything goes wrong. It the mean time, thanks very much for the help.
My System SpecsSystem Spec
.

29 Jan 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Its Ok, take your time
My System SpecsSystem Spec
Reply

 Jrais.sys - Blue Screen.




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