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Windows 7: First BSOD ntoskrnl.exe + dee9c

28 Jan 2014   #1
dgardner

7 x64bit
 
 
First BSOD ntoskrnl.exe + dee9c

Computer is running Windows 7 embedded x32bit
This is a small form factor DVR with an Atom N2800 and 2GB of ram.
Blue screen happened under normal circumstances around 2:15am. The computer was not being accessed by anyone, nor was it performing any functions out of the norm. The camera management software does utilize SQL This is the first blue screen the PC has encounter, but it has locked up once in the past and I'm just curious what information this dump can provide towards the troubleshooting process to answer what could have caused this.


My System SpecsSystem Spec
.
28 Jan 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please post all the files following: Blue Screen of Death (BSOD) Posting Instructions

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Usra\Downloads\SF_28-01-2014\SF_28-01-2014\012814-13135-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer EmbeddedNT SingleUserTS
Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
Machine Name:
Kernel base = 0x8260f000 PsLoadedModuleList = 0x827584d0
Debug session time: Mon Jan 27 16:15:09.544 2014 (UTC + 6:00)
System Uptime: 25 days 16:23:57.054
Loading Kernel Symbols
...............................................................
................................................................
....
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, 85ad06c8, 85ad0834, 82827df0}

----- ETW minidump data unavailable-----
Probably caused by : hardware_disk

Followup: MachineOwner
---------
Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test: http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html


Run Disk Check on your Hard Drive(s): Disk Check

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET
My System SpecsSystem Spec
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 First BSOD ntoskrnl.exe + dee9c




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