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Windows 7: Computer freezing help

24 Feb 2014   #61
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've had a good look at the file, and I can't see anything wrong -which doesn't mean that there is nothing wrong with it, merely that I haven't seen it! (have you ever tried reading 40million badly-spaced characters? )
Since your problems seem to have appeared again immediately after a clean install, unless you installed corrupt or bad drivers, then the problem is almost certainly hardware of some kind - and outside my expertise.


My System SpecsSystem Spec
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24 Feb 2014   #62
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

If you can run on the GPU built-in the CPU for awhile it may serve to see if the 650Ti may be faulty. The Intel Graphics aren't very robust for gaming.

Check in Device manager and see how many audio devices are listed, long shot.
My System SpecsSystem Spec
25 Feb 2014   #63
Thedoctor44

 

Thanks for the reply.

I've had my computer sent off to the manufacturer about 2 months ago and they replaced the graphics card. So I doubt the GPU is faulty.

I know you said don't go off on a tangent but I gave the manufacturer a ring and they said it's not the graphics card or the drivers because you've installed so many different versions and you've found no permanent fix. The 1 common factor with all of my installs are the motherboard drivers which I install from the disc. They said I should update the BIOS, if that doesn't fix it try updating the intel chipset driver and if both fail then send the PC back to us and we'll test the motherboard, they think it might be a faulty PCI slot.

Do you think that's a good idea?

I'm not on the PC at the moment but I've been on he devices manager and there is only 1 audio device because I use DVI not HDMI so I need a separate audio cable which I plug into the motherboard.

This is probably only a temporary fix but since I uninstalled Physx the problem appears to have gone. I've had no freeze/BSOD for about 3-4 days now.
My System SpecsSystem Spec
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25 Feb 2014   #64
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

It's not impossible for a new piece of hardware to be defective. Heck I got 4 defective boards back from ASRock once.

I have an inherent mistrust of what manufacturers say. Before you send it back again, it doesn't cost anything to try my suggestions.

Follow their ideas too, especially if there is a BIOS newer than what you now have. Try a different PCIe slot as well.
My System SpecsSystem Spec
25 Feb 2014   #65
Thedoctor44

 

Ok. I'll leave it be until something else goes wrong. When/if is does I will move the graphics card to the other PCI slot. If that doesn't fix it I'll try my Intel 4000 graphics. If all those still fail I'll do what the manufacturer said and update the BIOS.
Thanks a lot for the advice.
If I find a permanent solution I will let you know because I've had this problem for nearly a year now and it's the most difficult problem I've ever encountered with crashes.
My System SpecsSystem Spec
25 Feb 2014   #66
Thedoctor44

 

I can't swap the graphics card to a different PCI-E slot as there is only 1 slot for the graphics card in my motherboard. But I will try switching to onboard graphics.
My System SpecsSystem Spec
25 Feb 2014   #67
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by Thedoctor44 View Post
I can't swap the graphics card to a different PCI-E slot as there is only 1 slot for the graphics card in my motherboard. But I will try switching to onboard graphics.
Sorry, I had your board confused with another person's. Yes try just the onboard GFX.
My System SpecsSystem Spec
25 Feb 2014   #68
Thedoctor44

 

I've been reading some BSOD posts and a lot of them suggest enabling Driver Verifier if you are unsure which driver is causing the problem. Should I do it?
My System SpecsSystem Spec
25 Feb 2014   #69
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Try one thing at a time.
My System SpecsSystem Spec
28 Feb 2014   #70
Thedoctor44

 

I don't know if this really means anything but I've been looking at a few posts as I want to get into debugging myself, I was looking at a particular post and the furmark looked the same as mine (I'll upload mine). They said it wasn't rendering properly. Is that the case with mine? Thanks, my computer has still had no problems since I removed Physx.
My System SpecsSystem Spec
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 Computer freezing help




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