getting blue screen every now and then


  1. naushi
    Posts : 5
    windows 7 64 bit home premium
       New #1

    getting blue screen every now and then


    My laptop (Dell Inspiron windows 7) keeps crashing every half hour. It goes into a blue screen and I get a prompt to chose how to start windows. I start windows again norlammy and it works for half hour before it crashed again. I need to do something. I have backed up my files and would like to refresh the laptop to factory setting and clean the entire disk. I dont have a windows 7 CD. how will I refresh my laptop. -- restore it to factory setting.

    help please.
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  3. Brink
    Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       New #2

    Hello naushi,

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help. :)
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