BSOD when leaving game. error 0x0000003b, 0x00000050 and others


  1. Posts : 4
    Windows 7 Ultimate x64
       #1

    BSOD when leaving game. error 0x0000003b, 0x00000050 and others


    Hey guys.
    For the past 2 weeks I've experiencing BSOD's when leaving (Alt+tab or even "exit game") World of Warcraft.
    It's totally random, sometimes I got it, sometimes not. It seems to be more commom when I'm also watching something on youtube.
    Sometimes it also happens when I'm turning off the pc.
    And sometimes when loading game ui (like when I change map) it just freeze and I have to reboot my pc.

    I've tested memory already with memtest, did the driver scan and windows memory scan and no error found.
    I formated my drive and installed windows all again, but it didn't helped either.
    I just don't know what to do. =/ I hope someone here can help me.

    Well, I've uploaded my Dump file with this thread, if anyone can help me identify the source of the error and how to solve it, I'll be really very gratefull.
    Last edited by Vecna; 29 Jan 2014 at 18:21.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Code:
    # localhost name resolution is handled within DNS itself.
    #	127.0.0.1       localhost
    #	::1             localhost
    
    127.0.0.1 genuine.microsoft.com
    127.0.0.1 mpa.one.microsoft.com
    127.0.0.1 sls.microsoft.com
    What is the source of your Windows 7 installation?
      My Computer


  3. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Actually, I don't know. It wasn't me who installed, I bought it from a store and, when I had the problem, I took it there to format.
      My Computer


  4. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #4

    u.u still don't know what to do, what's the problem or whatever. u.u
    Any help? =/
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #5

    Please perform the following:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click Copy - ignore any errors if they appear

    3. Use CTRL+V to paste the results here.
      My Computer


  6. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #6

    That's what I've got:


    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
     
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 00426-292-0000007-85337
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {BF956AA2-0BD0-4456-97E8-997D947766EC}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
     
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
     
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
     
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
     
    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
     
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
     
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16384], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16384], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16384], Hr = 0x800b0100
     
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BF956AA2-0BD0-4456-97E8-997D947766EC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85337</PID><PIDType>5</PIDType><SID>S-1-5-21-3215776198-3479328663-2911585748</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0801 </Version><SMBIOSVersion major="2" minor="5"/><Date>20111130000000.000000+000</Date></BIOS><HWID>ACBA3607018400FC</HWID><UserLCID>0416</UserLCID><SystemLCID>0416</SystemLCID><TimeZone>Hora oficial do Brasil(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65061</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 
     
    Spsys.log Content: 0x80070002
     
    Licensing Data-->
    Versão do serviço de licença do software: 6.1.7600.16385
     
    Nome: Windows(R) 7, Ultimate edition
    Descrição: Windows Operating System - Windows(R) 7, RETAIL channel
    Identificação da Ativação: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Identificação da Aplicação: 55c92734-d682-4d71-983e-d6ec3f16059f
    PID estendido: 00426-00170-292-000000-00-1046-7600.0000-0282014
    Identificação da Instalação: 008701104304040665687691225891797646927641432950793263
    Chave do Produto (Product Key) Parcial: 3MBMV
    Status da Licença: Licenciado
     
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
     
     
    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEACraCPuItEDPiaziYVPKENCyJsoLSe5abFA8=
     
    OEM Activation 1.0 Data-->
    N/A
     
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            113011        APIC1528
    FACP            113011        FACP1528
    HPET            113011        OEMHPET 
    MCFG            113011        OEMMCFG 
    OEMB            113011        OEMB1528
    SSDT            A M I         POWERNOW
    Last edited by Brink; 29 Jan 2014 at 18:35. Reason: code box
      My Computer


 

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