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Windows 7: BSOD - Dump files included error:

29 Jan 2014   #1
simsin

windows 7 64bit
 
 
BSOD - Dump files included error:

Hey Guys,

I have been experiencing a really werid issue I cannot figure out. I was hoping you could give me a hand in identifying the culprit.
Its hard to get the issue fixed because it happens at random intervals it can happen twice a week then not happen for a month.

-When the issue occurs all 3 screens freeze and the image is the same as the moment it stopped working
-Windows doesnt respond to ctrl+alt+del
-Most of the time there is a buzzing sound from the speakers
-Upon reboot the system does 1 of 3 things:
1.reboots like nothing happened (most of the time),
2.the system wasn't closed properly please choose: safe mode or normal
3.overclock failed and i get booted into the asus visual bios (i change nothing while in bios) leave and reboot works fine.

Other background info in the time I have experienced the problem I have checked temps on cpu cores and they always look fine....
I have changed the GPU, SSD (windows drive) and added a Sound Card none of these changes affected the issue as it is still present at random.


Thanks for the help

System info:
Motherboard
Asus p8z68-v PRO

Processor
2500k @ 4.5ghz with corsair a70 cooler.

Memory
16gb G.SkillRipjaws X

Video Card(s)
XFX Reference R9 290 4gb

Hard Drive(s)
Samsun 250gb SSD (boot)
Hitachi deskstar 7300k 2tb (secondary)

Optical Drive(s)
Sony DVD

Case
CM 690 Advanced II

Power Supply
corsair tx750m

Sound Card
Asus Xonar

Monitor
3xu2311
Operating SystemEdit Value
Win 7 Ultimate 64bit


My System SpecsSystem Spec
.
29 Jan 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Additional information is required.

1. Download this .BAT file to your desktop
download
2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
29 Jan 2014   #3
simsin

windows 7 64bit
 
 

@golden ran it as admin, says access denied. dunno?

ps: if it helps i ran memtest86 which reported zero errors
My System SpecsSystem Spec
.

30 Jan 2014   #4
simsin

windows 7 64bit
 
 

This is what i get when i try to run it

C:\Windows\system32>md C:\Users\The Oracle\Desktop\SFdebugFiles
A subdirectory or file C:\Users\The already exists.
Error occurred while processing: C:\Users\The.
A subdirectory or file Oracle\Desktop\SFdebugFiles already exists.
Error occurred while processing: Oracle\Desktop\SFdebugFiles.

C:\Windows\system32>copy C:\Windows\minidump\*.dmp C:\Users\The Oracle\Desktop\S
FdebugFiles\
The syntax of the command is incorrect.

C:\Windows\system32>type C:\Windows\System32\drivers\etc\hosts Oracle\Desktop\S
FdebugFiles\hosts.txt 1>>C:\Users\The
Access is denied.

C:\Windows\system32>systeminfo Oracle\Desktop\SFdebugFiles\systeminfo.txt. 1>C:
\Users\The
Access is denied.

C:\Windows\system32>tasklist Oracle\Desktop\SFdebugFiles\tasklist.txt 1>C:\User
s\The
Access is denied.

C:\Windows\system32>driverquery Oracle\Desktop\SFdebugFiles\drivers.txt 1>C:\U
sers\The
Access is denied.

C:\Windows\system32>dxdiag /t C:\Users\The Oracle\Desktop\SFdebugFiles\dxdiag.tx
t

C:\Windows\system32>type C:\Windows\Windowsupdate.log Oracle\Desktop\SFdebugFil
es\updatelog.txt 1>>C:\Users\The
Access is denied.

C:\Windows\system32>msinfo32 /nfo C:\Users\The Oracle\Desktop\SFdebugFiles\msinf
o32.nfo
My System SpecsSystem Spec
30 Jan 2014   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

My System SpecsSystem Spec
30 Jan 2014   #6
simsin

windows 7 64bit
 
 

thanks for the reply golden, all my settings are as indicated on option 1 however I still get the same error after running the debug tool as admin: access is denied?

do i have to change the properties of the directory?
My System SpecsSystem Spec
31 Jan 2014   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Which directory are you referring to?

The .bat file should be run directly from the desktop, by right-clicking and choosing Run as Administrator. Can you confirm that this is what you did?
My System SpecsSystem Spec
31 Jan 2014   #8
simsin

windows 7 64bit
 
 

yes that is exactly what I did.

I'm referring to the dir the bat file is trying to access, it seems that is the problem?
My System SpecsSystem Spec
01 Feb 2014   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

OK. I suggest creating a new standard user account, then downloading and running the .bat file from that account.
My System SpecsSystem Spec
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