Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: system sudden shut down.

29 Jan 2014   #1
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 
system sudden shut down.

hi guys i just boot up my pc from hibernation and updating google chrome dev and the system just shut down and restarted could someone have a look at my dmp file please just to give advice. thanks brian.


My System SpecsSystem Spec
.
29 Jan 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80086ae8f8, 0, 0}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------
Looks like a hardware issue mate. Have you made any changes in hardware recently? Added anything?
My System SpecsSystem Spec
29 Jan 2014   #3
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

hi golden i installed a new tp link pci network card just over a week ago because i was having trouble with the on board intel network adapter. i have made sure the drivers are up to date for the new card adapter and also all my other drivers i had a skype plugin update from Microsoft i installed before the crash.
My System SpecsSystem Spec
.

29 Jan 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Brian, we need to test whether this new NIC is causing the issue. The only way to do that is to remove it, and then see if more BSOD's occur.

If they do, upload the new. Dmp files.
My System SpecsSystem Spec
29 Jan 2014   #5
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

have done that today already for a few hours then put it back in and all is well so far no crashes etc. will keep you posted thanks golden
My System SpecsSystem Spec
29 Jan 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

My System SpecsSystem Spec
31 Jan 2014   #7
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

no more stops or reboots or shutdown. what i have had to do is uninstall all my mouse and keyboard drivers and reinstate them as the devices were not responding and windows told me to troubleshoot them. trust updated one mouse with the wrong driver would you believe! all is corrected now.
My System SpecsSystem Spec
31 Jan 2014   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Good news!
My System SpecsSystem Spec
Reply

 system sudden shut down.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Sudden shut down and Blue Screen
Hi I am running Windows7 64 bit for two years now. Since three months ago, I get a sudden windows shut down time to time and frequency increased this week, three times so far. I have not installed any new hardware or software. When I reboot, the "repair mode" does not work and I have to use...
BSOD Help and Support
New Computer sudden shut down problem
Hi there This is my first post so sorry if it is not in the right place. I have used Windows XP for about 8 years with absolutely no problems. I decided to get a new computer with Windows 7 as the old XP was getting slow. I ordered a computer from a BTO company. The specs as follows Windows...
General Discussion
BSOD Dell 5010 & Sudden Shut down..please Help!!
Hello Everyone, I have Dell N5010 with following Specs; Core i7 (740QM) 4 Gb Ram 1 Gb Ati Radeon graphic card 500Gb Hdd It came with a Preloaded Windows 7 Home Edition, but i Have upgraded it to Windows 7 Ultimate x64
BSOD Help and Support
BSOD, games freezing, sudden shut downs
I have had my computer for 2 weeks I had a power shutdown when installing windows and had to remove 2Mb RAM before it would install ok It had now installed OK but I get repeated freezes during games, have had a couple of BSOD plus other random shutdowns I have had further power supply...
BSOD Help and Support
Sudden Shut down only at Windows Seven
Hello people I have installed windows Seven along with Ubuntu 9.10 awhile ago. I had encountred several sudden shut downs during the format process while installing XP that's why i went for Seven. Whenever I'm using Win7 the computer shuts down by itself at random times. It's like i pull the...
Performance & Maintenance
Sudden Shut Downs Resulting: BlueScreen Error
Hello I've updated my 64bit Windows Vista with 64bit Windows 7 Ultimate after which i've noticed that my computer would occasionally(at least once a day) shut down while being in sleep mode with following message: Problem signature: Problem Event Name: BlueScreen OS...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:18.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App