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Windows 7: BSOD Win32.Sys random programs

31 Jan 2014   #1
inormous

Windows 7 64Bit
 
 
BSOD Win32.Sys random programs

Dear professionals,

My windows is crashing randomly when activating different programs
(i.e photoshop, games, streaming programs etc.)

I always get the win32.sys BSOD.

I've followed all of the steps required in order to open a thread and use your assistance.

Please find attached the ZIP requested.

Can you please tell me how to get rid of those annoying BSODs, i'm tired of losing my work to them.

Thank you,
I.


My System SpecsSystem Spec
.
31 Jan 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi inormous.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

Also stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Let us know the results.

Edit: You are using a BETA version of the display driver. Uninstall it. http://support.amd.com/en-us/kb-arti...csDrivers.aspx . Then install the 13.9 WHQL only.
My System SpecsSystem Spec
31 Jan 2014   #3
inormous

Windows 7 64Bit
 
 

Hi Arc,
Thanks for the tips.

While following your instructions regarding Furmark stress test - my PC crashed, NO BSOD, just a reboot.
I activated the stress test, and not a single second passed till my PC restarted.

i haven't installed the earlier drivers, might that be the problem?

EDIT: I've uninstalled the old graphics drivers and installed the ones you suggested, Furmark still restarts my PC the moment i click the "Burn In Test" button.

Important info : my PSU is Thermaltake 750W and my GPU is Gigabyte Radeon 280X 3GB

B.R
I.
My System SpecsSystem Spec
.

01 Feb 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by inormous View Post
EDIT: I've uninstalled the old graphics drivers and installed the ones you suggested, Furmark still restarts my PC the moment i click the "Burn In Test" button.
Either the GPU is failing to take the load or the PSU is not supplying adequate power.

Can you get another GPU anyhow, to test with?
My System SpecsSystem Spec
01 Feb 2014   #5
inormous

Windows 7 64Bit
 
 

I do own another GPU heavy card - 5870
I do not own another working PSU to test with.

will update as soon as i do the procedure.
My System SpecsSystem Spec
07 Feb 2014   #6
inormous

Windows 7 64Bit
 
 

Sadly,
I cannot find my old GFX therefore cannot make the switch.

Win32.Sys BSODs still occurring on random, when entering FB posts, when maximizing photoshop games etc.

GFX drivers didn't solve.

Any other ideas?
My System SpecsSystem Spec
07 Feb 2014   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by inormous View Post

Any other ideas?
Ideas dont work, facts do.

And, other that thatisposted in post #2, no.
My System SpecsSystem Spec
07 Feb 2014   #8
inormous

Windows 7 64Bit
 
 

Witty!

So to sum it up, according to what we've seen its PSU/GPU problem
and until i eliminate them, there isn't another possible cause?

If there was any other clue / indication for another cause in the files i've uploaded i'll be happy to hear it.

Thank you for your help!
My System SpecsSystem Spec
08 Feb 2014   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If you face any more BSODs, upload the data. If those give any other ideas anyhow.
My System SpecsSystem Spec
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 BSOD Win32.Sys random programs




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