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Windows 7: BSOD ntoskernel.exe blue screen

01 Feb 2014   #1
BesottedOrb

Windows 8 64 bit
 
 
BSOD ntoskernel.exe blue screen

Hai,

I'm getting a random blue screen of death lately. I'm not sure how because I haven't installed any programs lately. It mostly is when I start up my computer it happends about 5 minutes after that and it says MULTIPLE_IRP_REQUESTS.

I've used bluescreenviewer to see what was causing this and it was ntoskernel.exe and later mcupdate.Genuineintel.dll

Does anyone know what's causing this?

bluescreenviewerfiles
Attachment 304355

Attachment 304356

thank you

Edit:
I'm using Windows 8 64 bits, I'm thinking this was caused by Intel (which I had before) I have a Intel i7 in my laptop and a Intel intergrated HD graphics card along with a Nvidia 760 graphics card and 8GB's of RAM.


My System SpecsSystem Spec
.
01 Feb 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Additional information is required.

1. Download this .BAT file to your desktop
download
2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
01 Feb 2014   #3
BesottedOrb

Windows 8 64 bit
 
 

Attachment 304359

thank you for your quick reaction here is the file.
My System SpecsSystem Spec
.

01 Feb 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 44, {ffffe00008b19160, f8a, 0, 0}

*** WARNING: Unable to verify timestamp for Hamdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for Hamdrv.sys
Probably caused by : Hamdrv.sys ( Hamdrv+1f0a )

Followup: MachineOwner
---------
Code:
ffffd000`22984130  fffff800`04dd8760Unable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.0.36\Definitions\IPSDefs\20140131.001\IDSvia64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for IDSvia64.sys
*** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
 IDSvia64+0x6d760
Code:
ffffd000`22985608  fffff800`00c20b63Unable to load image \SystemRoot\system32\drivers\NISx64\1404000.028\SYMNETS.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
 SYMNETS+0x20b63
Uninstall Norton completely (I think its interfering with Hamachi) and use Windows Defender as your primary AV:
Windows Defender - Turn On or Off in Windows 8
My System SpecsSystem Spec
01 Feb 2014   #5
BesottedOrb

Windows 8 64 bit
 
 

Alright, I saw in Norton that Hamachi was re-installed the day the BSOD'd happened I have uninstalled Hamachi now and if the problem still happends i'll uninstall Norton to

Thank you for the help.
My System SpecsSystem Spec
Reply

 BSOD ntoskernel.exe blue screen




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