BSOD ntoskernel.exe blue screen

BesottedOrb · 01 Feb 2014

Hai,

I'm getting a random blue screen of death lately. I'm not sure how because I haven't installed any programs lately. It mostly is when I start up my computer it happends about 5 minutes after that and it says MULTIPLE_IRP_REQUESTS.

I've used bluescreenviewer to see what was causing this and it was ntoskernel.exe and later mcupdate.Genuineintel.dll

Does anyone know what's causing this?

bluescreenviewerfiles
Attachment 304355

Attachment 304356

thank you :)

Edit:
I'm using Windows 8 64 bits, I'm thinking this was caused by Intel (which I had before) I have a Intel i7 in my laptop and a Intel intergrated HD graphics card along with a Nvidia 760 graphics card and 8GB's of RAM.

Golden · 01 Feb 2014

Additional information is required.

1. Download this .BAT file to your desktop

Download

2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

BesottedOrb · 01 Feb 2014

Attachment 304359

thank you for your quick reaction :) here is the file.

Golden · 01 Feb 2014

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 44, {ffffe00008b19160, f8a, 0, 0}

*** WARNING: Unable to verify timestamp for Hamdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for Hamdrv.sys
Probably caused by : Hamdrv.sys ( Hamdrv+1f0a )

Followup: MachineOwner
---------

Code:

ffffd000`22984130  fffff800`04dd8760Unable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.0.36\Definitions\IPSDefs\20140131.001\IDSvia64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for IDSvia64.sys
*** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
 IDSvia64+0x6d760

Code:

ffffd000`22985608  fffff800`00c20b63Unable to load image \SystemRoot\system32\drivers\NISx64\1404000.028\SYMNETS.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
 SYMNETS+0x20b63

Uninstall Norton completely (I think its interfering with Hamachi) and use Windows Defender as your primary AV:
Windows Defender - Turn On or Off in Windows 8

BesottedOrb · 01 Feb 2014

Alright, I saw in Norton that Hamachi was re-installed the day the BSOD'd happened I have uninstalled Hamachi now and if the problem still happends i'll uninstall Norton to :)

Thank you for the help.