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Windows 7: BSOD While gaming

01 Feb 2014   #1
ViiperzOMighty

Windows 7 Home Premium x64
 
 
BSOD While gaming

I recently built my own custom PC specifically for gaming (You may be able to check the specs on my profile on something). I recently got a BSOD and would just like some insight into what's causing it and how I can stop it.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\020114-6349-01.dmp
C:\Users\Rhys\AppData\Local\Temp\WER-11793-0.sysdata.xml


My System SpecsSystem Spec
.
01 Feb 2014   #2
Brink

64-bit Windows 10 Pro
 
 

Hello ViiperzOMighty, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.
My System SpecsSystem Spec
01 Feb 2014   #3
ViiperzOMighty

Windows 7 Home Premium x64
 
 

Added required files.
My System SpecsSystem Spec
.

01 Feb 2014   #4
YoYo155

Windows 10
 
 

Unfortunately files are missing, so I'm not getting the full picture.
Please run the SFDT again and let it run its course it can take 15min at times to collect all the data necessary. If you choose to follow OPTION ONE there should be eight files generated not including the dumps.

None the less it appears that the issue is with the mining software you're using,
does the BSOD's happen when it is not running?

Is the GPU(s?) overclocked?
Other possible causes are Kaspersky and/or the AMD GPU drivers, but I would like to start with
cgminer.exe first.

Code:
BugCheck 3B, {c0000094, fffff8801204986e, fffff8800df487c0, 0}

Probably caused by : atikmdag.sys ( atikmdag+9d086e )

EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

PROCESS_NAME:  cgminer.exe

FOLLOWUP_IP: 
atikmdag+9d086e
fffff880`1204986e f7f1            div     eax,ecx

2: kd> r @eax
Last set context:
eax=608f3d00
2: kd> r @ecx
Last set context:
ecx=0
My System SpecsSystem Spec
01 Feb 2014   #5
ViiperzOMighty

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
Unfortunately files are missing, so I'm not getting the full picture.
Please run the SFDT again and let it run its course it can take 15min at times to collect all the data necessary. If you choose to follow OPTION ONE there should be eight files generated not including the dumps.

None the less it appears that the issue is with the mining software you're using,
does the BSOD's happen when it is not running?

Is the GPU(s?) overclocked?
Other possible causes are Kaspersky and/or the AMD GPU drivers, but I would like to start with
cgminer.exe first.

Code:
BugCheck 3B, {c0000094, fffff8801204986e, fffff8800df487c0, 0}

Probably caused by : atikmdag.sys ( atikmdag+9d086e )

EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

PROCESS_NAME:  cgminer.exe

FOLLOWUP_IP: 
atikmdag+9d086e
fffff880`1204986e f7f1            div     eax,ecx

2: kd> r @eax
Last set context:
eax=608f3d00
2: kd> r @ecx
Last set context:
ecx=0
Thankyou for the reply. For starters, no my GPU is not overclocked right now. As for blue screening whilst mining, that's never happened. Though I do blue screen if I use "q" to quit CGMiner.
My System SpecsSystem Spec
01 Feb 2014   #6
YoYo155

Windows 10
 
 

Quote   Quote: Originally Posted by ViiperzOMighty View Post
Though I do blue screen if I use "q" to quit CGMiner.
This sounds awfully familiar to similar issues I've encountered with regards to a division by zero.

What about?
Quote   Quote: Originally Posted by YoYo155 View Post
Unfortunately files are missing, so I'm not getting the full picture.
Please run the SFDT again and let it run its course it can take 15min at times to collect all the data necessary. If you choose to follow OPTION ONE there should be eight files generated not including the dumps.
My System SpecsSystem Spec
01 Feb 2014   #7
ViiperzOMighty

Windows 7 Home Premium x64
 
 


I received this error after running the Diagnostic Tool again.
My System SpecsSystem Spec
01 Feb 2014   #8
YoYo155

Windows 10
 
 

Did you run the tool as an Administrator?
You can also use OPTION TWO (on the same page).
My System SpecsSystem Spec
01 Feb 2014   #9
ViiperzOMighty

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
Did you run the tool as an Administrator?
You can also use OPTION TWO (on the same page).
I was running as an Administrator.

After trying option 2 I've posted the files in this post.
My System SpecsSystem Spec
01 Feb 2014   #10
YoYo155

Windows 10
 
 

Thanks for the added files .

I feel the issue is with the software itself, but there is no harm in trying the latest driver.
Please update the GPU driver:
Look for an update / patch for the mining software.


Afterwards try inducing the same bugcheck by quitting the software and report back.
My System SpecsSystem Spec
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