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Windows 7: Random BSOD'ing: Kernel-power and ntfs.exe?

02 Feb 2014   #1
Sh0rtCircuit

Windows 7 Ultimate x64
 
 
Random BSOD'ing: Kernel-power and ntfs.exe?

First time posting here, should show how desperate I am to get these issues rectified. Not really sure what is triggering these BSOD's. At first I figured it was due to bad RAM, but now the crashes seem to come in two's. Once out of no where, and then again as soon as I log into my profile. After that, it seems to run fine...until it decides to crash again.

Fairly new to all this technical stuff as well. For now, I'll have a .txt file attached to this post with info on my crashes. Looking with NirSoft BluescreenView, I've actually had a number of crashes related to different things. It's all spanish to me. And I certainly don't speak spanish. Any help is greatly appreciated!

Specs 'n Such:
Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz
ASUSTeK Computer INC. P7P55D-E PRO
BIOS Date: 06/26/12 19:24:30 Ver: 08.00.15
RAM: 2.00 GB
WDC WD10EACS-00D6B0 ATA Device
AMD Radeon HD 5800 Series
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1


My System SpecsSystem Spec
.
02 Feb 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
02 Feb 2014   #3
Sh0rtCircuit

Windows 7 Ultimate x64
 
 

Sorry. First posted has been updated with requested info.
My System SpecsSystem Spec
.

03 Feb 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff8800754d918, fffff8800754d170, fffff880012c5340}

Probably caused by : Ntfs.sys ( Ntfs!NtfsFindPrefixHashEntry+227 )

Followup: MachineOwner
---------
As per Carrona.org: STOP 0x00000024: NTFS_FILE_SYSTEM
Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure

From your system:

ITEMVALUE
OS Name Microsoft Windows 7 Ultimate
System Type x64-based PC
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 2.00 GB
Available Physical Memory 0.99 GB

Its low for a 64 bit Ultimate.

BTW, can you post a report following Windows Genuine and Activation Issue Posting Instructions ?
My System SpecsSystem Spec
03 Feb 2014   #5
Sh0rtCircuit

Windows 7 Ultimate x64
 
 

.99GB? That's...odd. To be noted, I originally had 3 sticks of memory installed. One that came with the Rig (a PNY brand of RAM) and 2 I bought separately for more memory. Currently, I have the newly bought sticks in by themselves and removed the PNY, as PNY was never listed as compatible RAM for this particular mobo. Though it still boggles me a bit that I'm barely getting half of their use for some reason.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {3F864AAA-6ED7-44F9-9A86-0C65BF715BCF}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3F864AAA-6ED7-44F9-9A86-0C65BF715BCF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-3880265357-1005600985-2553331357</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1703   </Version><SMBIOSVersion major="2" minor="6"/><Date>20120626000000.000000+000</Date></BIOS><HWID>8AB00300018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600173-02-1033-7600.0000-1372013
Installation ID: 005603297225684684135020021111511286881901458173688783
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VKM6G
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 2/3/2014 4:30:13 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:17:2013 21:28
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAAACAABAAEAAAACAAAAAQABAAEAJJT2zICWCIX6S8reHL8KgGjWQsZeMvL8Yj2SMspMdlY=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            062612        APIC1924
  FACP            062612        FACP1924
  HPET            062612        OEMHPET 
  MCFG            062612        OEMMCFG 
  OEMB            062612        OEMB1924
  ASPT            062612        PerfTune
  OSFR            062612        OEMOSFR 
  SSDT            DpgPmm        CpuPm
  SLIC            _ASUS_        Notebook
Requested report.

But as much as I can gather, are you basically saying that my issues are due to low memory?
My System SpecsSystem Spec
04 Feb 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Apparently the issue is low memory. And if you use multiple RAM sticks with mismatched FSB, then you will get the average memory only.
My System SpecsSystem Spec
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 Random BSOD'ing: Kernel-power and ntfs.exe?




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