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Windows 7: BSOD randomly, no recent hardware installs

16 Feb 2014   #11
basic flair

Windows 7 64-bit
 
 

Well, after completing the final parts of post #2, I found the quick scan didn't identify any issues but the full scan certainly did. I removed the malware and have been working on the computer for the last week or so, no BSODs as of late.

I didn't write down the malware (three issues, one trojan, I recall) but things seem to be back to normal. Is there any way to retrieve a report from the Windows Defender tool?


My System SpecsSystem Spec
.
16 Feb 2014   #12
basic flair

Windows 7 64-bit
 
 

Dangit.
My System SpecsSystem Spec
16 Feb 2014   #13
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Can you update the BIOS to Version 1303 from ASUSTeK Computer Inc. -Support- Drivers and Download M4N78 Pro ?
_________________________________________________________________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {2b20, 2, 1, fffff80002ed1c42}

Probably caused by : afd.sys ( afd!AfdPoll64+ba4 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000002b20, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ed1c42, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800030fe100
GetUlongFromAddress: unable to read from fffff800030fe1c0
 0000000000002b20 Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
nt!KiInsertTimerTable+82
fffff800`02ed1c42 f0480fbaac3e0022000000 lock bts qword ptr [rsi+rdi+2200h],0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  Samsung Link.e

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

TRAP_FRAME:  fffff8800ca30630 -- (.trap 0xfffff8800ca30630)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000000006ad rbx=0000000000000000 rcx=00000000000006ad
rdx=0000000000000100 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ed1c42 rsp=fffff8800ca307c0 rbp=fffff88002f63180
 r8=fffffa8006dfdd80  r9=0000000000000039 r10=fffff88002f63180
r11=fffffa8008085000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz ac pe nc
nt!KiInsertTimerTable+0x82:
fffff800`02ed1c42 f0480fbaac3e0022000000 lock bts qword ptr [rsi+rdi+2200h],0 ds:00000000`00002200=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002ec6169 to fffff80002ec6bc0

STACK_TEXT:  
fffff880`0ca304e8 fffff800`02ec6169 : 00000000`0000000a 00000000`00002b20 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`0ca304f0 fffff800`02ec4de0 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`07adcf80 : nt!KiBugCheckDispatch+0x69
fffff880`0ca30630 fffff800`02ed1c42 : fffffa80`03981bd0 d0646641`00000000 00000000`00000000 00000000`a0000003 : nt!KiPageFault+0x260
fffff880`0ca307c0 fffff800`02ed19c0 : ffffffff`ffc2f700 fffff880`02f63180 fffffa80`07adcf80 00000000`000006ad : nt!KiInsertTimerTable+0x82
fffff880`0ca30820 fffff800`02ed18c4 : fffffa80`07adcf20 ffffffff`ffc2f700 00000000`00000000 00000000`00000000 : nt!KiSetTimerEx+0xf0
fffff880`0ca308b0 fffff880`03ed2c33 : 00000000`00000000 fffffa80`06dfdc30 00000000`50646641 fffffa80`000001a4 : nt!KeSetTimer+0x14
fffff880`0ca308f0 fffff880`03ed2e59 : fffffa80`03981b10 00000000`00000000 fffffa80`07adcf00 00000000`00000000 : afd!AfdPoll64+0xba4
fffff880`0ca309e0 fffff800`031e33a7 : fffffa80`0558fc80 fffff880`0ca30ca0 fffffa80`03981d00 fffffa80`03981b10 : afd!AfdPoll+0x29
fffff880`0ca30a10 fffff800`031e3c06 : fffff880`02f63180 00000000`00000a68 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x607
fffff880`0ca30b40 fffff800`02ec5e53 : 00000000`00000000 fffff800`031aee50 fffff880`0ca30ca0 00000000`00000000 : nt!NtDeviceIoControlFile+0x56
fffff880`0ca30bb0 00000000`76d7132a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0d0321e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76d7132a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
afd!AfdPoll64+ba4
fffff880`03ed2c33 488b86b8000000  mov     rax,qword ptr [rsi+0B8h]

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  afd!AfdPoll64+ba4

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: afd

IMAGE_NAME:  afd.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  52462c33

IMAGE_VERSION:  6.1.7601.18272

FAILURE_BUCKET_ID:  X64_0xA_afd!AfdPoll64+ba4

BUCKET_ID:  X64_0xA_afd!AfdPoll64+ba4

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0xa_afd!afdpoll64+ba4

FAILURE_ID_HASH:  {6eae9fb4-f189-fb75-a99f-07705f4e231f}

Followup: MachineOwner
---------
My System SpecsSystem Spec
.

16 Feb 2014   #14
basic flair

Windows 7 64-bit
 
 

Done, will let y'all know if BSODs persist.
My System SpecsSystem Spec
16 Feb 2014   #15
basic flair

Windows 7 64-bit
 
 

Should I consider replacing my HD? I am currently under warranty with WD until 2017.
My System SpecsSystem Spec
16 Feb 2014   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If you can, have a try
My System SpecsSystem Spec
22 Feb 2014   #17
basic flair

Windows 7 64-bit
 
 

I'm going to mark this as solved, for the time being. After the BIOS update, I have not had any further BSODs.

Thanks for your help, Arc and peebee!
My System SpecsSystem Spec
23 Feb 2014   #18
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news.

Let us know for any further issue.
My System SpecsSystem Spec
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 BSOD randomly, no recent hardware installs




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