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Windows 7: Seemingly Random BSOD, error 0x0000003B

02 Feb 2014   #1
FuzzyDunlop

Windows 7 Home Premium 64 bit
 
 
Seemingly Random BSOD, error 0x0000003B

Hi, first time posting on the Seven Forums. Glad to be here. Anyway, about a month or two ago, I started getting random BSODs, shortly after that, my GPU started overheating. I assumed those blue screens were due to my faulty GPU, so I went and purchased a GTX 770. They SEEMED to stop, but recently I have been getting the blue screens again. It has happened twice within the last week or so. Once during a video game, and another when I had multiple tabs open in my browser. I followed the guide here to set Windows up to create a .dmp file after a crash, but my Minidump folder is still empty, unfortunately.

I have no clue what the error could be. I ran memtest for about 11 hours a few days ago, which was about 6 passes. (would have ran it to 8, but my I have to use my PC a lot, unfortunately) I'm thinking it might be an issue with Nvidia drivers (mine are up to date) or perhaps the remnants of a notorious program which I tried to thoroughly remove called motioninjoy. (it's a program that lets you emulate a PS3 controller as a 360 controller) I'd be super grateful to anyone that would take their time to help me. I will provide any more information if needed. I took a picture of my BSOD as well as uploading my diagnostics folder.




My System SpecsSystem Spec
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03 Feb 2014   #2
FuzzyDunlop

Windows 7 Home Premium 64 bit
 
 

One and only bump.
My System SpecsSystem Spec
03 Feb 2014   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Attachment 304693

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup program before you upload another zip.
My System SpecsSystem Spec
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03 Feb 2014   #4
FuzzyDunlop

Windows 7 Home Premium 64 bit
 
 

Alright, done. The blue screens are very sporadic though, nothing in particular seems to trigger them, although I could be wrong. Not sure when I will get my next one, but I will certainly bump the thread when I do and hopefully with a proper crash dump.
My System SpecsSystem Spec
06 Feb 2014   #5
FuzzyDunlop

Windows 7 Home Premium 64 bit
 
 

Got another BSOD while I was browsing on Chrome, same error. However, I wasn't able to collect a dmp file, unfortunately. The blue screen just hung-up on initializing disk for crash dump. I'm not quite sure what to do here.
My System SpecsSystem Spec
06 Feb 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by FuzzyDunlop View Post
I'm not quite sure what to do here.


Post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
06 Feb 2014   #7
FuzzyDunlop

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by FuzzyDunlop View Post
I'm not quite sure what to do here.


Post it following the Blue Screen of Death (BSOD) Posting Instructions.
Post what? As I said, I don't have a file in my minidump folder, unfortunately.
My System SpecsSystem Spec
06 Feb 2014   #8
FuzzyDunlop

Windows 7 Home Premium 64 bit
 
 

Regardless, I will upload it although I'm not sure anything has changed.
My System SpecsSystem Spec
06 Feb 2014   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Actually, if we suggest anything without seeing the data, that will be some guesswork only, and will not be very sound suggestion.

But still, if you want, I may continue the guesswork.

First step of guesswork (based on event logs), uninstall Libusb-win32 and update Hamachi.

Let us know the results.
My System SpecsSystem Spec
06 Feb 2014   #10
FuzzyDunlop

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Actually, if we suggest anything without seeing the data, that will be some guesswork only, and will not be very sound suggestion.

But still, if you want, I may continue the guesswork.

First step of guesswork (based on event logs), uninstall Libusb-win32 and update Hamachi.

Let us know the results.
Yes, I understand and I appreciate your help. I opted to just uninstall both of those. I will make another post whenever I'm able to procure a proper crash log after a BSOD OR if I don't get another BSOD in about a week or two, then I'll assume the problem is fixed. If I'm not able to, I'm assuming the only option for me would be to format my hard drive, which I don't want to do, but time will tell.
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