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Windows 7: Frequent BSOD's after swapping in a new Motherboard

03 Feb 2014   #1
Lecros

Windows 7 Home Premium 64 Bit
 
 
Frequent BSOD's after swapping in a new Motherboard

Hi sevenforums,

I've been helped out a lot in the past because you helped me get my laptop fixed. These days I'm having a different problem.

I have pc with an Asrock 970 Extreme3 R2.0 motherboard which I recently put in there to replace the standard version of that motherboard. The old motherboard got damaged in a blackout and I didn't want to be without a pc for too long so I ordered a new one.

After I swapped in the new Motherboard I installed(or reinstalled) all the drivers so those would be up to date. But I still get a blue screen almost every day so I must have made a mistake somewhere.

Thanks in advance for your help ^^

Edit:
I ran WhoChrashed and all of my bsod's seem to point at these drivers:
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.)

Some of the drivers included with my motherboard had to be installed with the AMD Catalyst Control panel. I'm going to try reinstalling my GPU driver first. And if that doesn't work I'll use driver sweeper to remove the driver and reinstall it again.

Edit2:
Bluescreens became more frequent when i tried this so I continued by sweeping the driver and I'm going to reinstall it now.



My System SpecsSystem Spec
.
04 Feb 2014   #2
YoYo155

Windows 10
 
 

Hey Lecros .

Did you end up reinstalling the OS (after Edit2)?
If you did then the attached file is now invalid, please upload a new updated version .
My System SpecsSystem Spec
04 Feb 2014   #3
Lecros

Windows 7 Home Premium 64 Bit
 
 

Hey YoYo155,

Thanks for the reply, I didn't manage to fix my Bluescreens yet since I got another one recently.
The reinstal I was talking about was referring to the GPU drivers. I should have been clearer about that.
I created a new zip with the diagnostic files, however this only contains new minidumps because I removed the old ones by accident. As far as I know the new files still seem to point to the same thing as the old files but I could use some help fixing it ^^.
My System SpecsSystem Spec
.

07 Feb 2014   #4
YoYo155

Windows 10
 
 

Hi Lecros .

Sorry for my short absence.
16 out of the 17 uploaded .dmp files are due to the GPU with the odd one being due to hamachi.sys.
The next thing you need to do is to determine whether the GPU was also damaged along with
the older motherboard, seeing that you already had several driver releases installed.
You don't have integrated graphics capabilities and the second PCI-e x16 slot is only
physically wired at x4 only makes the procedure situation.
Do you have a spare GPU (Graphics card) you can test with?
Do you have a spare PSU (Power Supply) you can test with?

BSOD Index - 0xA0000001
Code:
BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+277ce )

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Unknown bugcheck code (a0000001)
Unknown bugcheck description
Arguments:
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xA0000001

PROCESS_NAME:  System

CURRENT_IRQL:  a

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

DPC_STACK_BASE:  FFFFF880030B8FB0

LAST_CONTROL_TRANSFER:  from fffff880111147ce to fffff80003476bc0

STACK_TEXT:  
fffff880`030b16c8 fffff880`111147ce : 00000000`a0000001 00000000`00000005 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff880`030b16d0 00000000`a0000001 : 00000000`00000005 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x277ce
fffff880`030b16d8 00000000`00000005 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff880`11010127 : 0xa0000001
fffff880`030b16e0 00000000`00000000 : 00000000`00000000 00000000`00000000 fffff880`11010127 00000000`00000000 : 0x5


STACK_COMMAND:  kb

FOLLOWUP_IP: 
atikmdag+277ce
fffff880`111147ce ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  atikmdag+277ce

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  52a23f6f

FAILURE_BUCKET_ID:  X64_0xA0000001_atikmdag+277ce

BUCKET_ID:  X64_0xA0000001_atikmdag+277ce

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0xa0000001_atikmdag+277ce

FAILURE_ID_HASH:  {91297a8d-f913-9004-d528-3938c8ae481d}

Followup: MachineOwner
---------

5: kd> lmvm atikmdag
Browse full module list
start             end                 module name
fffff880`110ed000 fffff880`11ddd000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Dec 06 23:19:43 2013 (52A23F6F)
    CheckSum:         00CA856E
    ImageSize:        00CF0000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please remove or update Hamachi LogMeIn.
Code:
lmvm hamachi
Browse full module list
start             end                 module name
fffff880`0a783000 fffff880`0a78e000   hamachi  T (no symbols)           
    Loaded symbol image file: hamachi.sys
    Image path: \SystemRoot\system32\DRIVERS\hamachi.sys
    Image name: hamachi.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Feb 19 12:36:41 2009
My System SpecsSystem Spec
13 Feb 2014   #5
Lecros

Windows 7 Home Premium 64 Bit
 
 

Hi Yoyo,

sorry for my late reply this time there were a few things I wanted to try before posting again. I checked if the driver in windows actually got updated to the most recent one. Which it did because it had a december 2013 date. I tried the Beta driver from AMD which provided an atikmdag.sys from 2 weeks ago.

And before all that I also checked if there were any bios updates for my motherboard but of course there weren't since this was the first thing I did.

But even though the BSOD's are less frequent now they will still come up when I try to play League of Legends for example.

So I'm still getting the same old BSOD's. I need to check if I have a spare compatible GPU somewhere, I think I do have a Power Supply I could use and if all else fails I could go back with this GPU and ask the store to repair it since it's about 1,5 year old now which should still be within the timeperiod for repairs.

Oh btw, I also uninstalled Hamachi ^^
My System SpecsSystem Spec
17 Feb 2014   #6
YoYo155

Windows 10
 
 

Thanks for the update , any news since?
My System SpecsSystem Spec
17 Feb 2014   #7
Lecros

Windows 7 Home Premium 64 Bit
 
 

I don't have a power supply with the recomended 500W available sadly.

I driver sweeped the drivers again and I reinstalled it without the Catalyst Control Center. I heard some complaints about it on the web so I'm gonna check if that does any good.

Is there any chance the problem could be with my motherboard since I do have another motherboard available to test with.

Edit:
I won a new GPU in a contest so I have a new R9 270X in my desktop now. If the problem doesn't persist than I will have to take my old GPU to the shop I bought it.
My System SpecsSystem Spec
12 Mar 2014   #8
Lecros

Windows 7 Home Premium 64 Bit
 
 

I still had bluescreens even with my new GPU, so I bought a new Power Supply. It took a while but I still got the same Bluescreen as always.

Any possibility that I got a defect Motherboard?
My System SpecsSystem Spec
22 Mar 2014   #9
Lecros

Windows 7 Home Premium 64 Bit
 
 

Another Bump since I still Haven't resolved the Issue,

I swapped in my repaired motherboard, and I switched back the old Power supply as well since I figured if the motherboard was the problem it shouldn't matter which power supply I use.
That didn't work, last Tuesday I bought an SSD and I reinstalled windows on it last night and I still got a bluescreen.


While swapping in the new Motherboard I made sure to apply the cooling paste on my CPU correctly so it can't somehow be related to the CPU getting too hot.

Are both my graphics cards faulty? Is it somehow related to memory? Should I get a higher voltage power supply.

I've literally tried everything I could think of since February and nothing managed to fix my problem
My System SpecsSystem Spec
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