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Windows 7: 0x0000000a blue screen error

03 Feb 2014   #1
TheeFrenzy

Windows 7 Home Premium 64 bit
 
 
0x0000000a blue screen error

Brand new computer build. I ran memtest86 on my old ram cards. After about 10 hours it came back with 5 errors. I took the RAM back to the store got the same brand (Patriot 1600Mhz 16GB RAM). I ran memtest86 twice on the new ram and theres no errors.

Other specs:
i7 4771 3.5GHz
16GB patriot ram 1600mhz
2TB Seagate 7200
MSI Z87-G43 Motherboard
Intel HD 4600Graphics
750watt corsair gold certified psu

Here are my dump files. If you guys could help that would be extremely appreciated. The error is 0x0000000a .


My System SpecsSystem Spec
.
03 Feb 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi TheeFrenzy.

There may be multiple caused of the BSODs, and we should eliminate the causes one by one.

First, AVer Media.
  • Start Menu\Programs\AVerMedia
  • Start Menu\Programs\AVerMedia\AVer MediaCenter 3D
  • Start Menu\Programs\AVerMedia\AVerQuick
Update the program. If there is no feasible update (I dot have idea about it), uninstall the program.

Let us know the resulting situation. Will decide the next courses of action seeing the results.
____________________________________________________________________________________________
Code:
fffff880`03e16878  fffff880`04e4eff5Unable to load image \SystemRoot\system32\DRIVERS\AVerTM62_x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AVerTM62_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for AVerTM62_x64.sys
 AVerTM62_x64+0x1fff5

--------------------------------------------------------------------------------------------
fffff880`04e2f000 fffff880`050f6200   AVerTM62_x64 T (no symbols)           
    Loaded symbol image file: AVerTM62_x64.sys
    Image path: \SystemRoot\system32\DRIVERS\AVerTM62_x64.sys
    Image name: AVerTM62_x64.sys
    Timestamp:        Wed Nov 23 11:43:19 2011 (4ECC8EFF)
    CheckSum:         002C7CDE
    ImageSize:        002C7200
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
03 Feb 2014   #3
TheeFrenzy

Windows 7 Home Premium 64 bit
 
 

Okay thanks, should I wait until I blue screen again to reply back (if I blue screen again)
My System SpecsSystem Spec
.

03 Feb 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Report us back after a week, or the occurrence of the next BSOD, whichever is earlier.
My System SpecsSystem Spec
Reply

 0x0000000a blue screen error




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