BSOD while playing WoW and watching videos


  1. Posts : 6
    NY
       #1

    BSOD while playing WoW and watching videos


    Hello all. I am new here and i am very desperate for help since i have been trying to figure out this problem these past months. My laptop would at first just freeze for a second then turn to a black screen with a buzzing noise, forcing me to reboot. This would happen once in awhile, but has increasing. After i updated my video driver i now get a BSOD instead of a black one. i did a check disk scan and had no errors/problems.

    Also, this problem is worst when i first start my computer from being on sleep.

    My Dxdiag and crash logs from Bluescreenviwer are below!
    Last edited by jplusl; 04 Feb 2014 at 20:23.
      My Computer


  2. Posts : 3,056
    Windows 10
       #2

    Welcome jplusl, please follow the Blue Screen of Death (BSOD) Posting Instructions :) .
      My Computer


  3. Posts : 6
    NY
    Thread Starter
       #3

    Ok here are the dmp files
      My Computer


  4. Posts : 3,056
    Windows 10
       #4

    More information is needed, please upload the folder created by either of the tools in the thread
    in its entirety.
      My Computer


  5. Posts : 6
    NY
    Thread Starter
       #5

    Like this?
      My Computer


  6. Posts : 3,056
    Windows 10
       #6

    Yes thank you :).
    Sorry about my recent absence.

    The minidump doesn't contain useful information, have you had any more since?
      My Computer


  7. Posts : 6
    NY
    Thread Starter
       #7

    That's ok. I uninstalled my video driver and and bonjour thing. then installed the beta driver for AMD and havent had any problems so far.
      My Computer


 

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