Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD when resizing/closing World of Warcraft, also when closing Chrome

05 Feb 2014   #1
Haxiel

Windows 7 Ultimate x64
 
 
BSOD when resizing/closing World of Warcraft, also when closing Chrome

Hello everyone, I'm having the issue noted above. BSODs attribute the crash to either one of two files: cdd.dll (most commonly) and win32k.sys (only once). Screen turns jagged, goes black and then BSOD but only occasionally. I've had this crashes happen to me only 4 times in a whole week already. World of Warcraft crashes were all succesive, but after updating Catalyst drivers it never happened again. PC was crash-free for 3 or 4 days (thought it may have solved the issue and I could stop worrying about faulty hardware components) but yesterday night closing Chrome it happened again. I turned off Aero desktop after that, just in case.

The problem is I can't find any Memory dump or minidump for those BSODs even though settings are on for that (maybe MEMORY.DMP is too large? I have 15 free Gb out of 320 on my boot drive. I changed it to minidumps just in case. Oh, also, it was already set to overwrite so no idea what's going on). Could not find them manually nor could SF Diagnostics tools which I just ran.

My rig is new, only about 3 months old and no hardware changes since. The only components coming from my older PC are the boot HDD and graphics card. The only thing that's happened is 3 or 4 power outages in December but BSODs started only last week. If any hardware components are malfunctioning they are luckily under warranty but I need to determine if that's the case.

Only other strange thing is that, when gathering my rig's data for this post, Everest shows my Motherboard as "Unknown". I'll double check I installed all drivers

Thanks in advance, btw great tool that SF Diagnostics. I'm no computer wizard but it's quite useful even for an amateur like me


My System SpecsSystem Spec
.
07 Feb 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Haxiel.

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.
My System SpecsSystem Spec
08 Feb 2014   #3
Haxiel

Windows 7 Ultimate x64
 
 

Good, that is exactly what I needed. I'll keep you posted. Thanks a lot
My System SpecsSystem Spec
.

Reply

 BSOD when resizing/closing World of Warcraft, also when closing Chrome




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD at random times when closing pc or closing browser/applications
Since a few weeks ago after I installed Windows 7 x64 I keep on getting random BSOD but not frequently (number of 3). First one I really didnt paid attention how it happen but the second one was after exiting a game of Counter Strike Global Offensive and entering teamspeak to talk after a few...
BSOD Help and Support
BSOD while closing Chrome & Second Life
Recently got two BSODs within 30min of each other. They occurred after I closed Chrome and another one after I closed Second Life. Updated Nvidia Driver & Second Life client recently. Any help would be appreciated. Thanks.
BSOD Help and Support
BSOD after closing Google Chrome
You guys helped me once about eight months ago with a BSOD - which ended up being a webcam driver of all things (sheesh!). Well I just got another - this time I was closing Chrome totally normally but when it closed it gave me a popup that said 'Google Chrome has crashed!' Commence...
BSOD Help and Support
BSOD Closing a Chrome Window Driver IRQ..?
I missed the full error message and this will be my first DMP foray so your help in helping me learn how to read and dissect this will be appreciated. Specs: CPU: I7-2600k @stock Motherboard: ASUS P8Z68-V Pro motherboard Cooler: Hydro H80 cooler RAM: 16Gb Corsair Vengance 1600 12800 PSU:...
BSOD Help and Support
BSOD while closing the PC or closing some games, CDD.dll error
I need some help , sometimes when i try close the PC my screen gets error and it doesn't shut down, and when i start or close some games it gets me the BSOD error saying that there is a problem with cdd.dll Adress 972CB768 base at 872C0000 date stamp 4a5bd922
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:12.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App