BSOD playing TF2, SYSTEM_SERVICE_EXCEPTION


  1. Posts : 7
    Windows 7 Ultimate x64
       #1

    BSOD playing TF2, SYSTEM_SERVICE_EXCEPTION


    Hey guys so my brothers computer has had this BSOD issue for a long time now. I recently (1.5 month ago) replaced his RAM as I believed it was faulty and this stopped the BSOD's that use to happen all the time as well as system start failures. However he just had another BSOD and it still occurs occasionally.

    He mainly uses the computer to play Steam games and watch Youtube.

    Things I have tried:
    - Replace RAM/change Ram slot (helped a lot)
    - Run memtest86 (passed multiple tests)
    - Virus scans/malware scans/defrag HDD
    - Full computer format (however I kept the steam folder and just repaired it)

    When does BSOD happen:
    - When computer is in use, I dont think it ever happens when its on standby or idle
    - Usually its when a game (TF2 being the one they play most) is running

    Computer Specs:
    Windows 7 Ultimate x64
    SSD: 256 Samsung Evo
    HDD: hitachi 2TB HDD 7200rpm
    CPU: i7 2600k (OC at 42Ghz)
    RAM: Replaced 2 4GB sticks with 1 8GB Corsair Vengeance stick (No OC)
    Fan: Cooler master hyper 212
    PSU: corsair hx850
    GPU: nvidia 570 SOC
    MOBO: Asrock extreme 4 z68


    I'm not sure when the BSOD will happen again but I have started Driver verifier and it is active right now. I don't have any steps to exactly reproduce it. Let me know if you require any more info.

    BSOD Dumps:

    This dumb is the most recent. Brother started TF2 from steam and alt tabbed to watch Youtube video then BSOD.

    ==================================================
    Dump File : 020714-13322-01.dmp
    Crash Time : 7/02/2014 10:27:18 PM
    Bug Check String : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code : 0x0000003b
    Parameter 1 : 00000000`c0000005
    Parameter 2 : fffff800`02e445fe
    Parameter 3 : fffff880`082480b0
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+6f880
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.17273 (win7_gdr.130318-1532)
    Processor : x64
    Crash Address : ntoskrnl.exe+6f880
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\020714-13322-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 291,400
    Dump File Time : 7/02/2014 10:28:20 PM
    ==================================================

    Here is another one from January. Can't remember what was happening at time. Don't have any more dumps however.
    ==================================================
    Dump File : 011514-10608-01.dmp
    Crash Time : 15/01/2014 1:15:50 PM
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : fffff900`c2563c00
    Parameter 2 : 00000000`00000000
    Parameter 3 : fffff960`0034260d
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+6f880
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.17273 (win7_gdr.130318-1532)
    Processor : x64
    Crash Address : ntoskrnl.exe+6f880
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\011514-10608-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    Dump File Size : 291,400
    Dump File Time : 15/01/2014 1:16:49 PM
    ==================================================

    Thank you very much in advance.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi PersianMG.

    Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
    Code:
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack and Update Center - Microsoft Windows

    Let us know about any further issue.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:32.
Find Us